We performed a comparison between Cisco Prime and ExtremeCloud IQ based on real PeerSpot user reviews.
Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It helps us manage and monitor analytics and fix issues."
"If an AP or any wireless device goes into critical mode, Cisco Prime sends an alert. That is the most helpful feature."
"We use this solution to troubleshoot our wireless systems, specifically regarding signal strength."
"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"As a large organization, it is difficult to individually monitor every device. Instead, we use Cisco Prime to keep an eye on the network and services. We do not use it as a node tool, as we have other tools for network operation centers. When services go down, it can cause issues, we rely on Cisco Prime to monitor and notify us of any service disruptions. We mainly use Cisco Prime Infrastructure for configuration-level tasks."
"I have found the solution to be scalable."
"Cisco Prime has been around for a long time, and it keeps getting better and better."
"The VLAN mapping function has been most impactful in simplifying our network management tasks."
"Ability to assign zero trust policies from the user."
"Its configuration and deployment are the most valuable."
"The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network."
"It is more cost effective and gives more flexibility."
"ExtremeCloud IQ is a complete package with the pilot and the co-pilot feature that gives me full visibility of the network."
"The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."
"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."
"The onboarding process could be improved and developed to enhance compatibility for non-Cisco devices."
"We would like to see the inclusion of detailed alerts."
"The product needs to improve its interface and reporting."
"The solution has issues with real time monitoring of devices and NetFlow such as inadequate visualization for reports, sources, and destinations."
"This solution could be improved if it could monitor configuration changes."
"Maybe it could be a little cheaper."
"The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications."
"If you look at some of the wireless site-survey tools that are available in the commercial space, Cisco should include similar solutions, which would help our on-plant engineers when they're doing a site survey."
"For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."
"The Virtual Appliance crashed once while doing an upgrade. The good thing here is, even if the management system fails, all our networks and features still remain 100% stable and working."
"We'd like to have a cloud dashboard from which we can see all devices."
"The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei."
"Pricing is a bit expensive."
"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
"From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly."
"A mobile app would be awesome."
Cisco Prime is ranked 2nd in Network Management Applications with 35 reviews while ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews. Cisco Prime is rated 7.8, while ExtremeCloud IQ is rated 8.6. The top reviewer of Cisco Prime writes "Robust, cost-effective, and provides good visibility, but the scalability could improve". On the other hand, the top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". Cisco Prime is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager, Aruba Airwave, Huawei eSight and Juniper Mist Wired Assurance, whereas ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and Aruba Instant. See our Cisco Prime vs. ExtremeCloud IQ report.
See our list of best Network Management Applications vendors.
We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
