We performed a comparison between Cisco Secure Email and Cisco Secure Email Threat Defense based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support is good and quick to resolve issues."
"The product's scalability is good."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The product blocks spam emails."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"It is a user-friendly product."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"The features and functionalities are much better than Microsoft's in-built Defender plan."
"The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment."
"Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."
"Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt."
"It has an efficient email filtering feature."
"It's very easy to deploy and configure."
"I would say it's very comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more."
"Secure Email Threat Defense's scalability is good."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"You should be able to deploy Defender for every subscription without the need to add servers."
"The company should focus on adding threats that the solution is currently unable to detect."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The product must provide better malware detection."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"There is room for improvement with the UI."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"While Cisco offers excellent solutions and innovations, the pricing may not be suitable for everyone. The cost of the software is relatively high. In the current market, there are numerous competitive alternatives that focus on security, enterprise networks, and various other aspects. Cisco, being a comprehensive provider, extends its expertise across data, servers, storage, and security, making them a preferred choice for many enterprises. However, when it comes specifically to security solutions, there are other vendors that specialize solely in this domain, offering competitive options."
"The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user."
"The scalability must be improved."
"The initial setup was complex because I have two sites with physical clusters."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"Better dashboards and more interactive overviews would be nice, but the current functionality is sufficient."
"Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud."
"We encounter issues while searching for missing emails."
"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."
"The solution is a bit expensive."
"The pricing could always be better."
"There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."
"Cisco Secure Email Cloud Mailbox can improve by adding advanced phishing, then the solution would become the best in the market. However, this could increase the price even more. Additionally, if CES with domain protection could be added it would be an even better solution."
"The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature."
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Cisco Secure Email Threat Defense is ranked 17th in Email Security with 11 reviews. Cisco Secure Email is rated 8.4, while Cisco Secure Email Threat Defense is rated 8.2. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Cisco Secure Email Threat Defense writes "Easy to deploy and configure with excellent support". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Check Point Harmony Email & Collaboration, whereas Cisco Secure Email Threat Defense is most compared with Abnormal Security, Kiteworks, Microsoft Exchange Online Protection (EOP) and Armorblox. See our Cisco Secure Email vs. Cisco Secure Email Threat Defense report.
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