We performed a comparison between Cisco Secure Email and Clearswift SECURE Email Gateway based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Does a thorough job of examining email and URLs for malicious content."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The product is not resource-intensive."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system."
"The product's initial setup phase was easy."
"Spam controls are excellent because they are a powerful feature that operates almost effortlessly."
"It blocks bulk marketing messages, graymail, spam, and provides advanced malware protection."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"Ability to create your own content-filtering policies with relative ease."
"A stable solution."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The pre-sales cost calculations could be more transparent."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The custom alerts have to improve a lot."
"We need to be able to whitelist data at the backend."
"There is room for improvement with the UI."
"We need a separate license and we don't know how to get the license that is required."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"The solution does not have a strong outbound service. It should also integrate DLP."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"Malware needs improvement."
"FTP server and TRUST Manager functionality."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Earn 20 points
Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Clearswift SECURE Email Gateway is ranked 39th in Email Security. Cisco Secure Email is rated 8.4, while Clearswift SECURE Email Gateway is rated 8.6. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Clearswift SECURE Email Gateway writes "Facilitates creation of your own content-filtering policies with relative ease". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Trend Micro Email Security, whereas Clearswift SECURE Email Gateway is most compared with Microsoft Exchange Online Protection (EOP), Mimecast Email Security, Fortinet FortiMail and Proofpoint Email Protection. See our Cisco Secure Email vs. Clearswift SECURE Email Gateway report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.