We performed a comparison between Cisco SecureX and Microsoft Defender for Cloud based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. Microsoft Defender for Cloud is highly regarded for its automated processes, advanced threat analysis, and extensive security measures, including protection against ransomware and access controls. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions. Microsoft Defender for Cloud could use enhancements in automation and ease of use.
Service and Support: Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes. Some Defender for Cloud users reported positive experiences with Microsoft, while others complained that the solution's outsourced support lacked technical knowledge.
Ease of Deployment: Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products. The initial setup of Microsoft Defender for Cloud is described as straightforward, but the deployment time may vary depending on specific requirements.
Pricing: A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products. Microsoft Defender for Cloud is in the mid-to-high pricing tier. While some users find it expensive, others believe it offers good value.
ROI: Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering. Microsoft Defender for Cloud streamlines security tasks and saves users money by consolidating various solutions.
Comparison Results: Our users prefer Cisco SecureX over Microsoft Defender for Cloud. Cisco SecureX's centralized platform enables efficient management, and SecureX can aggregate data from multiple sources on one dashboard. Users appreciate the convenience and visibility it offers. Additionally, Cisco SecureX stands out with its valuable automation and orchestration tools, as well as its ability to integrate with third-party systems. Microsoft Defender for Cloud falls short in terms of integration with non-Microsoft solutions and needs improvements in pricing, support, and customization options.
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"Integrates well with our existing security infrastructure."
"Provides a very good view of the entire security setup of your organization."
"It isn't a highly complex solution. It's something that a lot of analysts can use. Defender gives you a broad overview of what's happening in your environment, and it's a great solution if you're a Microsoft shop."
"Technical support is helpful."
"It is very intuitive when it comes to policy administration, alerts and notifications, and ease of setting up roles at different hierarchies. It has also been good in terms of the network technology maps. It provides a good overview, but it also depends on the complexity of your network."
"Threat protection is comprehensive and simple."
"The first valuable feature was the fact that it gave us a list of everything that users were surfing on the web. Having the list, we could make decisions about those sites."
"The vulnerability reporting is helpful. When we initially deployed Defender, it reported many more threats than we currently see. It gave us insight into areas we had not previously considered, so we knew where we needed to act."
"Defender for Cloud is a plug-and-play solution that provides continuous posture management once enabled."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"One of the improvements the product needs is more integration with collaboration platforms."
"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"Microsoft can improve the pricing by offering a plan that is more cost-effective for small and medium organizations."
"Most of the time, when we log into the support, we don't get a chance to interact with Microsoft employees directly, except having it go to outsource employees of Microsoft. The initial interaction has not been that great because outsourced companies cannot provide the kind of quality or technical expertise that we look for. We have a technical manager from Microsoft, but they are kind of average unless we make noise and ask them to escalate. We then can get the right people and the right solution, but it definitely takes time."
"The solution could improve by being more intuitive and easier to use requiring less technical knowledge."
"After getting a recommendation, it takes time for the solution to refresh properly to show that the problem has been eliminated."
"The documentation could be much clearer."
"No possibility to write or edit any capability."
"Customizing some of the compliance requirements based on individual needs seems like the biggest area of improvement. There should be an option to turn specific controls on and off based on how your solution is configured."
"The solution's portal is very easy to use, but there's one key component that is missing when it comes to managing policies. For example, if I've onboarded my server and I need to specify antivirus policies, there's no option to do that on the portal. I will have to go to Intune to deploy them. That is one main aspect that is missing and it's worrisome."
Cisco SecureX is ranked 16th in Vulnerability Management with 13 reviews while Microsoft Defender for Cloud is ranked 7th in Vulnerability Management with 46 reviews. Cisco SecureX is rated 9.0, while Microsoft Defender for Cloud is rated 8.0. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of Microsoft Defender for Cloud writes "Provides multi-cloud capability, is plug-and-play, and improves our security posture". Cisco SecureX is most compared with Cortex XDR by Palo Alto Networks, Microsoft Defender XDR, Trend Vision One, Splunk SOAR and Cisco AnyConnect Secure Mobility Client, whereas Microsoft Defender for Cloud is most compared with AWS GuardDuty, Prisma Cloud by Palo Alto Networks, Microsoft Defender XDR, Wiz and Microsoft Defender for Endpoint. See our Cisco SecureX vs. Microsoft Defender for Cloud report.
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We monitor all Vulnerability Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.