We compared Cisco Umbrella and Infoblox Advanced DNS Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Cisco Umbrella is highly regarded for its seamless integration with existing infrastructure, extensive range of security features, and ability to centrally manage security. Infoblox Advanced DNS Protection is highly regarded for its DHCP capabilities and debugging capabilities, Ansible scripts, and reporting.
Room for Improvement: Cisco Umbrella could enhance security by adding a transferring proxy feature and improving its Linux agent for Linux-based companies. Users say Infoblox Advanced DNS Protection could benefit from simplifying the dashboard display, improving API functionality, and enhancing integration with network elements.
Ease of Deployment: Based on the feedback, Cisco Umbrella has a simple and user-friendly initial setup that can be completed quickly in around 30 minutes. The setup process for Infoblox Advanced DNS Protection is considered complex but still manageable, requiring around an hour to finish.
Service and Support: Customers have praised Cisco Umbrella's support, describing it as excellent and superior to the customer service of other vendors. Opinions on Infoblox customer service varied, with some users describing it as a challenging experience.
Pricing: The cost of Cisco Umbrella differs based on the specific needs and approach of the customer, with flexible pricing and transparent charges. It is seen as reasonable and competitive by some, but a few perceive it as costly. Infoblox Advanced DNS Protection is considered a pricey solution. Infoblox offers various license types, but there might be limitations on sizing that necessitate an additional tier of license.
ROI: Cisco Umbrella has proven to be a valuable investment by addressing maintenance concerns, reducing expenses associated with hardware updates, and effectively thwarting threats. It offers enhanced visibility and aids in remediation efforts. The reported ROI of Infoblox Advanced DNS Protection is uncertain and may vary depending on the specific needs of the enterprise or carrier-grade usage.
Comparison Results: Cisco Umbrella is highly regarded for its simple setup process, seamless integration with infrastructure, and intuitive interface. It provides a comprehensive solution encompassing DNS security, secure internet gateway, and cloud firewall integration. At the same time, some users pointed to Umbrella's Linux agent support and interface as two areas that need improvement. Infoblox Advanced DNS Protection is praised for its DHCP capabilities. While the pricing for Cisco Umbrella is negotiable and considered reasonable, Infoblox Advanced DNS Protection is perceived as expensive. Infoblox users had mixed experiences with customer support, whereas Cisco customer service is generally regarded as exemplary.
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"Threats never come close to your network with security at the DNS level."
"Meraki features and cloud-based functionality are advanced and easy to manage centrally."
"Cisco Umbrella is easy to monitor, manage, and deploy."
"The primary advantage of Cisco Umbrella is its ability to safeguard our users no matter where they are working from - whether it's in the office or remotely, as per the new work model that has emerged globally. This integrated security solution has simplified our lives by combining all the necessary security measures in one product. Additionally, deploying the product is all it takes to protect all our users."
"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."
"Using this solution has meant that we've needed to make fewer firewall changes."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"Infoblox Secure DNS helped us protect our internal environment by mitigating and stopping attacks through the Internet using DNS protocols and queries."
"It is a stable solution."
"The solution's user interface is very smooth compared to other products."
"I like that Infoblox Advanced DNS Protection is one hundred percent good, performance-wise."
"Infoblox Advanced DNS Protection allows us to manage our overall addresses and IT in one location. Many companies are using this solution, it is very popular."
"Infoblox offers granularity and advanced DNS protection to mitigate DNS attacks. It's a very secure solution."
"Centralized management of DNS, DHCP, and IPAM helped us a lot in simplifying and automating the management of network and services."
"The most valuable feature of Infoblox Advanced DNS Protection is its performance and visibility."
"It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet."
"Data reporting could be improved."
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"The pricing could be improved."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"With any Cisco product, it's the licensing side of things that needs improvement."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."
"The price could be reduced to improve the solution."
"There is a steep learning curve to be able to use Infoblox Advanced DNS Protection well."
"There should be better alerts for when attacks are happening."
"Infoblox lacks an extensive product portfolio."
"They should release frequent updates for its on-premises version."
"Infoblox Advanced DNS Protection could be more user-friendly because you need knowledge if you want to use it. To handle the solution, you need to be a subject matter expert, so this is one area for improvement."
"There needs to be more capabilities in order to configure the console itself instead of the user interface dashboard. Configuring the DNS or DHCP through the console instead of the GUI dashboard would be better."
"I think only the technical documentation and administration of box could be a little bit improved."
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Cisco Umbrella is ranked 1st in Domain Name System (DNS) Security with 108 reviews while Infoblox Advanced DNS Protection is ranked 2nd in Domain Name System (DNS) Security with 12 reviews. Cisco Umbrella is rated 8.8, while Infoblox Advanced DNS Protection is rated 8.2. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Infoblox Advanced DNS Protection writes "Stable, with good performance, and has no issues, support-wise". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Cloudflare DNS, whereas Infoblox Advanced DNS Protection is most compared with F5 BIG-IP DNS, Palo Alto Networks DNS Security, Zscaler Internet Access, EfficientIP DNS Guardian and Microsoft Defender for Cloud Apps. See our Cisco Umbrella vs. Infoblox Advanced DNS Protection report.
See our list of best Domain Name System (DNS) Security vendors.
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