We performed a comparison between Citrix Workspace vs. Microsoft Remote Desktop Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Citrix Workspace has the winning edge in this comparison. It has better ratings when it comes to features, ROI, and service and support.
"Citrix Workspace can present desktop applications with ease, in an efficient and secure manner. The performance is good, it is a great piece of software."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"The price and user interface are great."
"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
"The service dash and Workspace Environment Manager service are good features."
"I can access it from anywhere."
"Ability to connect remotely."
"The feature that I like is that it is fast."
"It works fine, and it is largely issue-free."
"It's pretty stable."
"The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."
"The most valuable feature is that it gives me full accessibility to my servers."
"The product saves time."
"The solution is scalable."
"The most valuable features of the solution are ease of use and the simple environment."
"The most valuable feature is performance."
"The product is currently not working well in hosting conferencing software like Zoom, Team, and Salon."
"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."
"The initial setup is very complex."
"When there are technical issues, sometimes we can't get on the cloud."
"Performance could be better if there was a low latency improvement."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."
"The product's technical support services need improvement."
"It could offer better security for enterprises."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"The performance of Remote Desktop Services could be better."
"Lacks a notification feature when internet is down."
"I would say it's expensive as there similar products available for free."
"It could be more user-friendly."
"There is a limitation on the number of concurrent users."
"We face frequent disconnections."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 26 reviews while Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews. Citrix Workspace is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix Workspace is most compared with VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX, Nerdio and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Parallels Access and Apache Guacamole. See our Citrix Workspace vs. Microsoft Remote Desktop Services report.
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We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.