We performed a comparison between Comindware Tracker and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"I love this software because this software helps me to increase team productivity day-by-day."
"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"It was easy to set up my team with access credentials to their files."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"We are receiving good assistance from the technical support."
"I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"There are a lot of things that you get out-of-the-box: Timers and so on, which took a lot of effort and code before."
"The solution offers great notifications."
"Initially, the process architecture studio was very helpful and it was compliant with BPMN standards."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"IBM BPM should become cloud-native. It should also add a cloud deployment feature."
"I am expecting new updates to improve the software."
"If your organization has only a few team members then this tool is not suitable."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"There are not very many report templates, and if there were more, it would really help."
"The initial setup seemed a bit complex, and there is no great documentation."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"The initial setup can be quite slow and finicky."
"This solution lacks API integration with some popular websites."
"The business would like to use the product with a lot less IT and equipment involvement."
"Process versioning was tricky, not straightforward."
"The tool's workflow function is very strong."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"Performance on large scale requirements could also be improved."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build."
Earn 20 points
Comindware Tracker is ranked 49th in Business Process Management (BPM) while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Comindware Tracker is rated 9.6, while IBM BPM is rated 7.8. The top reviewer of Comindware Tracker writes "Easy to navigate and great for keeping everybody in the loop". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Comindware Tracker is most compared with , whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow. See our Comindware Tracker vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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