We compared Commvault Complete Data Protection and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"Whoever has an Endpoint license can store unlimited data on the cloud."
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"The initial setup is straightforward."
"A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform)."
"Cloud integration."
"It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice."
"The solution’s user interface for managing the on-prem environment is good."
"Real-time synchronization is a good feature."
"Rubrik simplifies our data backup and recovery processes significantly. It's very straightforward to use. We start by tagging through VMware, and everything tagged for Rubrik is backed up automatically. Backups are much better and faster because Rubrik takes a full snapshot of the virtual machine. We recently conducted a verification by performing a restore, and even during the restore process, we could bring up the server in less than 10-15 minutes. Additionally, we have set up alerts for sensitive data, which helps us track data."
"A Google-like file search, system scaling, and a frequent development cycle are some positives that this solution offers."
"I value the options it has for storage tiering (i.e. whether it should be a flash, SSD, or pushed to the cloud) depending on the data provided."
"The solution's technical support team is very responsive and proactive."
"Rubrik is highly scalable and is easy to do."
"Rubrik has led to improvement by reducing the amount of failed backups, leading to a reduced workload in IT operations."
"Cut backup remediation to nearly nothing."
"The web-based approach is the most valuable feature."
"Mostly controls, visibility, cost allocation."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"My customers are not satisfied with the tool because there is a little trouble with the throughput of Metallic."
"The HTML interface is a remarkable improvement. However, there are still some features that are not available in that interface that are available in the Java console, but I'm sure that will come with time."
"The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market."
"The tool should revise its licensing."
"The deployment process should be simplified because it is not something that just anybody can do."
"Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought."
"We have some challenges with the solution's reporting because historical reports have some limitations."
"The web interface could benefit from some improvement, particularly in terms of alerting and dashboard clarity. The cloud web interface is somewhat confusing and could use more development attention. Additionally, it's essential to ensure that local on-premise management options remain available alongside cloud-based solutions, as internet availability can affect backup management. Regarding features, cross-hypervisor restore functionality would be a valuable addition, allowing for greater flexibility in restoring VMs across different environments."
"The solution needs to be more secure and needs to better protect against ransomware."
"User interface could be improved."
"The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better."
"Its cost is high."
"Rubrik needs to continue to listen to their customers and what they want/need, not just care about money and the bottom line."
"With Windows, it is difficult to configure Oracle Database."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Rubrik is ranked 4th in Backup and Recovery with 83 reviews. Commvault Cloud is rated 8.6, while Rubrik is rated 9.2. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Commvault Cloud is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup, Zerto and Cohesity DataProtect, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Zerto, Dell PowerProtect DD (Data Domain) and Azure Backup. See our Commvault Cloud vs. Rubrik report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.