We performed a comparison between Control-M and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Speeds up processes and automated tasks."
"The most valuable features are the managing of file transfers and the product keeping up with technology."
"It is an enterprise tool that integrates with all the applications in our organization. It has made our life easier because we don't need to wake up at midnight and do monitoring, etc. It does everything. It also sends precautionary alerts. If a job or activity is running for more than the specified time, it alerts the application team. So, our teams do not need to sit in front of a laptop or any open application to watch the jobs. They can do their other regular activities while Control-M takes care of all the jobs. It notifies them when there is job completion, delay, and error."
"First of all, the shift from manual to automation has been valuable. We have a tool that can automate."
"The pressure on our operations and our maintenance has been reduced."
"Cross-platform support: A Linux job can be dependent on a Windows job, which can be dependent on many other flavours of hardware/software. Your batch is therefore managed by a single tool, allowing you to monitor your entire flow."
"The initial setup is largely straightforward."
"Control-M is useful to automate all critical and non-critical processes. Using Control-M, we can automate application workflows as well as file transfers involved in application workflows. We can also use it to run batches related to applications. Automating these processes reduces the RTO and RPO, which helps in the case of failures. It also helps us to identify bottlenecks and take corrective measures."
"IBM BPM is both scalable and stable."
"I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product."
"Overall, I'm satisfied with the product. If you compare it with other products, it's probably not as easygoing or as simple to implement as the rest. But after you get used to it, it works. It has a lot of capabilities and potential, but the people, who come from different technologies, have some difficulty getting used to the way of working with IBM products."
"It makes the company business processes work more efficiently."
"The most valuable feature is the ability to customize your rules and put them inside the tool."
"The performance is fine."
"Its dashboard is easy to use and very good. It allows us to customize."
"The case management and its integration with process design are good features."
"Reporting in Control-M could use improvement."
"Whenever I pull an S4HANA job to the Helix Control-M tool, it pulls it naturally with all the steps. A job can have several steps, and in this case, it is very easy to control the steps taken. However, in the case of the SaaS IBP tool, it can pull the job but cannot identify the steps. So, when I want to take an action in a step, I have to split the job."
"A lot of the areas of improvement revolve around Automation API because that area is constantly evolving. It is constantly changing, and it is constantly being updated. There are some bugs that are introduced from one version to the next. So, the regression testing doesn't seem to capture some of the bugs that have been fixed in prior versions, and those bugs are then reintroduced in later versions."
"A lot of businesses are using ServiceNow, which is another tool. I would like there to be some integration with ServiceNow or other third-party tools as well as have easily available integrations. Right now, we need to write scripts. Apart from that, if there were some integrations with an ITSM tool, then that would be good. Because at the end of the day, most of our clients are using different ITSM tools. I know that BMC Remedy is easy to integrate with Control-M. However, if there was availability for Jira as well as other ITSM and DevOps tools, that would be a good improvement."
"I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it."
"With the current version update, I'm not sure why we needed a separate database upgrade. Why not put it all in one package? Previously, you could do it either via a manual upgrade or an in-place upgrade but it wasn't separate."
"I've never been very successful when researching ways to utilize Batch Impact Manager. It's a tool to set up dummy jobs in your job flow and it's supposed to come back to you and say, 'Okay, for this job flow, you are 50 percent complete at a certain point in time'...I would like things like Batch Impact Manager to be a little more user-friendly, out-of-the-box."
"Control-M doesn't have any dynamic reporting facilities or features."
"IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code."
"The price and the overall installation process could be improved."
"We have been experiencing bad performance and instability."
"Could increase vulnerability and security patches to make it more robust."
"The coaches and the user interface are the areas that can be improved a lot. It is good in terms of data processing, but the UI, scripting, and coaches are not very user-friendly and developer-friendly. Performance is always an issue. The scripting and the pattern that it uses are very tedious for new developers to understand, and it takes time to master it in depth. When comparing IBM BPM with IBM APN, a lot of things are provided out of the box in IBM APN. We don't have to write code or a Java connector to make a functionality work. It would be very helpful and time-saving for developers if IBM BPM is improved in this area to provide many functionalities or drag-and-drop options so that the developers don't have to write the code."
"The tool's workflow function is very strong."
"Process versioning was tricky, not straightforward."
"The business would like to use the product with a lot less IT and equipment involvement."
Control-M is ranked 4th in Process Automation with 110 reviews while IBM BPM is ranked 5th in Process Automation with 105 reviews. Control-M is rated 8.8, while IBM BPM is rated 7.8. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, Automic Workload Automation and ESP Workload Automation Intelligence, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow. See our Control-M vs. IBM BPM report.
See our list of best Process Automation vendors.
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