We performed a comparison between ControlUp and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"The script-based actions have allowed us to extend the core reporting capabilities."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"It has a great career time monitoring tool."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"The most valuable features are language support and technical support."
"The most valuable feature of this solution is the alerts."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"The people in technical support are very good."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"The connectivity of the solution is very good."
"It is scalable."
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"It can be improved by including script-based scheduling."
"The graphical user interface needs to be improved from version to version."
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"It would be good to have high security."
"A feature I would ask for is for them to have this solution available for Linux systems instead of Windows."
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
"The dashboards for this solution could be improved. We would like to divide the dashboards to give a clear view to our management team to show what we have and what deficiencies exist in our network."
"They have had a rather large security breach in the past. It's cost some companies customers."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."
"We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 11 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. ControlUp is rated 8.6, while SolarWinds NPM is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our ControlUp vs. SolarWinds NPM report.
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