We performed a comparison between Cortex XDR by Palo Alto Networks and CrowdStrike Falcon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both products receive high marks from reviewers. However, CrowdStrike Falcon comes out on top in this comparison due to its robust performance, ease of deployment, reasonable cost, and impressive ROI.
"The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."
"The most valuable aspect is undoubtedly the exploration capability"
"The EDR features are valuable. By getting the EDR features, we have more control over the device. We have information about events in real-time and more protection against zero-day threats and zero-day vulnerabilities. We can monitor every event or action that a device is going through. We can get an idea if it is something malicious or if we have to take any actions."
"From the perspective of Microsoft 365 XDR, the main benefit is a single, centralized dashboard offering the holistic visibility organizations crave."
"The integration, visibility, vulnerability management, and device identification are valuable."
"It gives a lot of flexibility in terms of configuration and customization as per the business requirements."
"The comprehensiveness of Microsoft's threat detection is good."
"For me, the advanced hunting capabilities have been really great. It allowed querying the dataset with their own language, which is KQL or Kusto Query Language. That has allowed me to get much more insight into the events that have occurred. The whole power of 365 Defender is that you can get the whole story. It allows you to query an email-based activity and then correlate it with an endpoint-based activity."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud. It makes it better to use for everybody. It allows for quick learning and updates and can, therefore, offer zero-day malware security. This sharing of metadata helps make the solution very safe."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"The initial setup is easy."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"From a single pane of glass, you can easily manage all of your endpoints."
"The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly. The way they have done everything and integrated all the solutions that they've purchased over the years to make it a very seamless, effective product is very good. One thing about Palo Alto is that they take the products or services that they purchase and make them seamless for the end user as compared to some companies that purchase other companies and then just kind of have their products off to the side or keep different interfaces. Palo Alto doesn't do that."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The Protect functionality on the laptops provides great visibility into what's occurring, and the cloud management of the platform is what we needed."
"As long as the machine is connected to the Internet, and CrowdStrike is running, then it will be on and we will have visibility; no VPNing in or making some type of network connection. CrowdStrike always there and running in the background; for us, that is big. We wanted something that could give us data as long as the machines connected to the Internet and be almost invisible to the employees."
"One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees."
"I like the dashboard nature of it. Everything is clickable, linkable, and information is easy to obtain and find. How it presents that information is probably the biggest win as far as the information correlation aspect. The presentation of it is very good."
"The detection is very reliable. Also, OverWatch is a great feature."
"The EDR and XDR features have been most valuable."
"Everything we've done with CrowdStrike is due to Arctic Wolf. We don't even need to get alerts from CrowdStrike anymore. It'll send those to Arctic Wolf, and then Arctic Wolf analyzes those and let us know if there's a major issue."
"It's ability to do threat hunting is really great, quite robust, and even allows you to do hygiene stuff."
"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."
"Customers say they want absolutely seamless integration between other Microsoft solutions and Defender XDR, including the ability to change device settings within the Defender portal. They need to contact the IT team responsible for the device management tools to change some settings. They would prefer that those changes be initiated directly from the Defender portal or applied from Intune without involving the IT operations team."
"The support from Microsoft could improve. There are times I have to wait for a response from a qualified specialist."
"The abundance of sub-dashboards and sub-areas within the main dashboard can be confusing, even if it all technically makes sense."
"Improving scalability, especially for very large tenants, could be beneficial for Microsoft Defender XDR."
"My client would like the solution to be more customizable without using code. You can only build on the default console, but we're not allowed to change it."
"The solution does not offer a unified response and standard data."
"The patching capability should be there. Patching is something that you cannot do even though you see the vulnerabilities present in your environment. For patching, you have to depend on another solution."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"The licensing model is complex to understand. It requires expertise to explain how the licensing works. You need expertise to guide you through the subscription plan."
"It is an enterprise-level solution. Its price could be less expensive."
"The GUI could be improved."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"The encryption is not up to the mark."
"The solution could improve by providing more types of reports because it's in the detection span you cannot re-export anything. If it could be exported to a CSV file directly there it would help a lot. I currently need to do this by API to get what I need."
"CrowdStrike should provide better visibility in its reporting. There should be more forensic details about detected threats."
"CrowdStrike Falcon could improve the logs by making them free to the API."
"I would like to see equal support across all versions. Aside from that, I would say most of the features are there."
"They should provide us with good visibility for everything."
"CrowdStrike should add support for ransomware protection."
"I've found that CrowdStrike's technical support could benefit from increased technical expertise."
"It can be expensive depending on the features you select."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while CrowdStrike Falcon is rated 8.8. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, Darktrace, Symantec Endpoint Security, Trellix Endpoint Security and Trend Micro Apex One, whereas CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, Trend Vision One and Symantec Endpoint Security. See our Cortex XDR by Palo Alto Networks vs. CrowdStrike Falcon report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Extended Detection and Response (XDR) vendors, and best Ransomware Protection vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
