We performed a comparison between CrowdStrike Falcon Complete and SentinelOne Vigilance based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"Binary Defense has a human service department that provides live monitoring for our systems."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"Crowdstrike has better support than Carbon Black."
"It is a very good solution. It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers."
"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."
"It's a stable application. It is one of the most stable out of all the other market applications, especially if you're talking about within the EDR platform."
"The threat intelligence of CrowdStrike Falcon is the most valuable feature."
"It has good security features."
"The features I have found valuable are artificial intelligence, which protects us against malicious forces of any kind, and device control through the remote execution tool."
"It's not a signature-based solution, which is ideal for us."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The most valuable feature is that it works and isn't compromised. Other solutions I have used have all been compromised and SentinelOne is the only one that hasn't been compromised as far as I understand."
"Stable solution for protecting, deploying, and managing endpoints, and comes with valuable features such as behavioral analytics and machine learning."
"SentinelOne Vigilance is a very stable solution."
"SentinelOne Vigilance has very good detection."
"The solution is very easy to use."
"SentinelOne is a comprehensive solution for protecting SOAP-based web services and AWS-based cloud infrastructure."
"The product is stable."
"I would like to see more frequent check-ins with our security status."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"We found a couple of bugs in the user interface."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."
"All of our customers complain about the reporting and say that it is very poor."
"I would like to see them introduce DLP."
"We have also been using Cisco AMP for Endpoints for three years. We have received multiple detections in Cisco AMP for Endpoints, and we had to take some actions, whereas CrowdStrike has not detected anything critical since it has been implemented. Most of the incidents that it has detected are false positives. They should work on the false-positive issue. When it is implemented throughout the organization, it gets very difficult to check each false positive and investigate what is correct and what is not correct. It requires technical and manual intervention."
"The installation could always be a bit easier. You need to install it manually at the endpoint."
"Falcon Complete's user interface isn't very user-friendly, especially for writing rules."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"As of recent, their MITRE scores were not as good as in years past."
"The only thing I'm not sure about is I haven't deployed it on any mobile devices."
"The solution's memory forensics capabilities and hard disk capacities are quite basic."
"I have found issues with the solution’s stability and implementation. The solution has performance issues. I would like the solution to launch the rollback plan for ransomware on Linux and Mac. It should be something similar to the support that Windows gets."
"It is not easy to remove the customer without the dashboard."
"It's too early to say what needs improvement."
"Occasionally during an update, customers may temporarily be without protection until the upgrade is complete."
"SentinelOne Vigilance doesn't actively monitor incoming emails or offer an email plugin for Outlook."
"The tool needs improvement in clear communication and detection."
CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 75 reviews while SentinelOne Vigilance is ranked 4th in Managed Detection and Response (MDR) with 19 reviews. CrowdStrike Falcon Complete is rated 8.6, while SentinelOne Vigilance is rated 8.6. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of SentinelOne Vigilance writes "Very easy to use with multiple options for licensing and scaling". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Field Effect MDR, whereas SentinelOne Vigilance is most compared with Huntress, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Arctic Wolf Managed Detection and Response. See our CrowdStrike Falcon Complete vs. SentinelOne Vigilance report.
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