We performed a comparison between CyberArk Privileged Access Manager and Sophos UTM based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."Enterprise Password Vault, Privilege Session Manager, and Application Identity Management have been very useful for our client environment."
"Its' quite stable."
"The central password manager is the most valuable feature because the password is constantly changing. If an outsider threat came in and gained access to one of those passwords, they would not have access for long."
"It is very simple to use."
"The solution is stable."
"I find value in notifications from CyberArk when passwords fail verification and have other issues."
"It is a robust product."
"The users have the ability to rotate passwords on a daily basis with a Reconcile Account. Or, if they want to do one-time password checkouts, we can manage those, check in, check out. I like the flexibility of the changing of the password, specifically."
"I would recommend UTM over XG because it's easier to manage."
"They are all good, but most-used are Network Protection and Web Filtering."
"It allows our developers to be able to securely log into servers to deploy and manage software."
"The stability of Sophos UTM is very good. The solution has been stable since Sophos took over Cyberoam which was the original company providing this solution."
"Sophos UTM provides security for our network here and access through a VPN connection for our remote users. It also offers the flexibility to create different tools for accessibility."
"The most valuable feature of Sophos UTM is the simple-to-use interface."
"The initial configuration is straightforward thanks to the web GUI. In 30 minutes, you can have a running firewall with UTM protection enabled."
"Sophos UTM's most valuable features are profiling and its simple configuration."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"Performance of PIM could be better and intended for usability as well as security."
"The current interface doesn't scale that well, and has some screens still in the old layout."
"The issue of technical support is crucial, as there are not many specialized partners available in Brazil to provide this service. While English language support is of good quality, there is a significant shortage of partners capable of meeting the demand locally."
"The current interface is not very intuitive."
"If there is an area that has room for improvement, it's probably working with their support and getting people on the phone. That is hard to do with most products in general, but that seems to be the difficult area. The product is fantastic, but sometimes we want somebody on the phone."
"It's hard to find competent resellers/support."
"They can do a better job in the PSM space."
"The solution needs better integration with captive portals and XGs."
"During initial configuration, I encountered a few issues."
"Sophos UTM could improve the way the configuration has to be done. I have to do the configuration through the command line interface but if it could be done through the graphical user interface it would be much better."
"We need to speed up the support."
"The application control is really bad. It needs a lot of enhancements. The traffic shaping and bandwidth control, and application control need a lot of work."
"We would like to have unique viewable IDs for rules and in the packet filter logfile, for easier debugging of old log files."
"Sophos customer support could use some improvement."
"There is absolutely no support when using AWS. If you buy the on-premise Sophos solution, you get support."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while Sophos UTM is ranked 1st in Unified Threat Management (UTM) with 110 reviews. CyberArk Privileged Access Manager is rated 8.8, while Sophos UTM is rated 8.4. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Sophos UTM is most compared with Netgate pfSense, Fortinet FortiGate, Sophos XG, OPNsense and Palo Alto Networks NG Firewalls.
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