We performed a comparison between Darktrace and Microsoft Defender for Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have found the product to be stable and issue-free."
"The most valuable feature is the solution's ability to trim out the false positives and point your attention to the real important stuff."
"The most valuable features of Darktrace are the tracing of unusual external emails and monitoring the local network."
"The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us."
"The NDR is good in their solution and they have NTG for email."
"I am impressed with the product's ability to give insights into network traffic."
"I find the complete portfolio to be excellent."
"What I like about Darktrace, is that you can quickly identify threats."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The email protection is excellent, especially in terms of anti-phishing policies."
"There are several features that I consider valuable."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The initial setup was easy."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The product is not resource-intensive."
"Although we haven't detected any network threats since implementing Darktrace, we are unsure of its efficacy. It would be beneficial if the solution could offer additional details to the user regarding any potential or prevented threats. Additionally, there could be better search tools and integration."
"This is quite an expensive product so the pricing is something that can be improved."
"I would like to see some additional enhancements."
"Its documentation is not up to the mark. At times, I have a lot of trouble finding a solution. Even when I posted questions on the community chats, it took a lot of time for me to get answers. That's something that can be improved. Darktrace can focus on creating a more interactive community. If there are more people from Darktrace to focus on community chats, it would be better."
"It should be easier to access the Darktrace portal and its documentation. Only the customer can access their portal and support. It could be cheaper."
"The product doesn't have an endpoint agent that can react to triggers set on the device,"
"It would be useful if there was a way to check to see if there are certain devices that are not in sync with the solution. I'm not sure if this is an option or not."
"The solution could be easier to use."
"The XDR dashboard has room for improvement."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"There's room for improvement regarding the time frame for retrieving emails."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The product must provide better malware detection."
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Darktrace is ranked 11th in Email Security with 66 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. Darktrace is rated 8.2, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ExtraHop Reveal(x), whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Barracuda Email Security Gateway. See our Darktrace vs. Microsoft Defender for Office 365 report.
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