We performed a comparison between Datadog and FortiMonitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The most valuable aspect is the APM which can monitor the metrics and latencies."
"The web app has a real-time support chat window in which a support engineer is chatting with you within a minute."
"It is easy to navigate the menu and create tests."
"Datadog has proven to be easy to set up and legible for both development and operational teams."
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
"The management of SLOs and their related burn-rate monitors have allowed us to onboard teams to on-call fast."
"The product has offered increased visibility via logging APM, metrics, RUM, etc."
"The most valuable features have been: Sharable dashboards, TimeBoards, dogstatsd API, Slack Integration, Event logging API. CloudTrail Events, Tags, alerts, and anomaly detection. EBS Volume Snapshot Age, which they added upon request."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"FortiMonitor's dashboard is very informative and user-friendly."
"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."
"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."
"It provides the best firewall features."
"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."
"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"We want to reduce having to go to different screens to obtain all the information."
"Additional metrics should be included."
"Could be a little more user friendly."
"The installation is easy for me. However, if you are new to this solution it might not be so easy."
"It can have a more modernized pricing mechanism. We're actually working with them to figure out how to become more modular and have a better and more modernized pricing mechanism. The issue with Datadog is that you have to buy the whole suite of different products, and you kind of get stuck in the old utilization of 40% of their suite. Most organizations today break down between application development, networking, and security. Therefore, there should be a way to break down different modules into just app dev, infosec, networking, etc. Customers have various needs across their business lines, and sometimes, they're just not willing to have tools that they're not using 100%. AppDynamics is probably a little bit better in terms of being modular."
"We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer."
"Datadog needs more local Asia-Pacific support, and if they don't have a SaaS solution in Asia-Pacific, they should offer an on-prem version. I'm told that's not possible."
"Auto instrumentation on tracing has not been very easy to find in the documentation."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"FortiMonitor needs to improve its alert system."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
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Datadog is ranked 2nd in Network Monitoring Software with 137 reviews while FortiMonitor is ranked 39th in Network Monitoring Software with 10 reviews. Datadog is rated 8.6, while FortiMonitor is rated 7.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of FortiMonitor writes "Helps organizations modernize their performance-monitoring tools, but the solution needs to improve its dashboard". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas FortiMonitor is most compared with SolarWinds Network Device Monitor, PRTG Network Monitor, SolarWinds NPM, Auvik Network Management (ANM) and LogicMonitor. See our Datadog vs. FortiMonitor report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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