We performed a comparison between Datadog and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"If we have a large load for users using our basic Datadog, it will immediately fire off an alert notifying us either something's wrong or not."
"Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate."
"I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution."
"Overall, the Data UI and the usability of customer features continue to improve."
"The management of SLOs and their related burn-rate monitors have allowed us to onboard teams to on-call fast."
"The monitoring functionality, in general, and tagging infrastructure are great."
"The solution has helped our organization with custom events to track specific cases."
"The observability pipelines are the most valuable aspect of the solution."
"The solution is easy to use and easy to integrate."
"The product works well with other products."
"The most valuable feature of the solution is reporting."
"It has a simplified and user-friendly interface."
"Storage in SSD helps in generating customized reports."
"The scalability is good. It is also good in the cluster nodes. You can make multiple FortiAnalyzer clusters groups, and you can distribute the logs between these FortiAnalyzer nodes. In other words, you can expand the scale."
"FortiAnalyzer has a robust ability to find a compromised host on your network, and when you identify a compromised host, you can address it."
"The IBS (Intent Based Segmentation) and application web filtering are the most valuable aspects of the solution."
"Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high."
"Their security features could be improved. We looked at their Security Monitoring feature but it was early in its development. Datadog are just getting into the security space so I'm sure this will improve in the future."
"Federated views for Datadog dashboards are critical as large companies utilize multiple instances of the product and cannot link the metrics or correlate the metrics together. This stunts the usage of Datadog."
"While I like the ease of use, when compared with Tenable Nessus they could still improve their usability."
"There is always room for improvement when dealing with cloud-based technologies. Mainly, I would say, it's just increasing our offerings to attract various other types of industries and businesses across more fields."
"It would be great if usage metrics were automatically created and we could create custom metrics, instead we ended up building some of our own stuff to track and alert on our own usage."
"It seems that admin cost control granularity is an afterthought."
"The solution should provide alerts for cloud outages."
"Our organization wants the solution to be able to provide us access to a centralized dashboard that displays a log view for all firewalls under Fortinet FortiAnalyzer."
"The setup of the solution can be improved because it is currently complex."
"We'd like to see more embedded features."
"Pricing-wise, it not affordable for the normal customer. Most of the people want to see different types of reporting, but FortiAnalyzer's fee is a little bit difficult."
"The technical support is not very reliable."
"The cloud version can be expensive. If the customers could get the resources to store the logs on-premises, it would be much better."
"The solution could use more graphics and be more specific in the dashboard. This way, I'm able to understand everything and effectively understand what's going on, including what's incoming and outgoing. Right now, I have to look up everything. I need a dashboard so that I can see specific items right there in one place."
"Fortinet FortiAnalyzer can improve by introducing integration with other Fortinet solutions with automation with one interface would be helpful."
Datadog is ranked 3rd in Log Management with 137 reviews while Fortinet FortiAnalyzer is ranked 7th in Log Management with 87 reviews. Datadog is rated 8.6, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Grafana Loki, Graylog and ManageEngine EventLog Analyzer. See our Datadog vs. Fortinet FortiAnalyzer report.
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