We compared Datadog and Pandora FMS across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Pandora FMS is highly regarded for its straightforward management process, effective dashboards, and efficient network monitoring capabilities.
Room for Improvement: Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Users say Pandora FMS could make its dashboards more customizable and improve its integration with other systems. Many also said they would like Pandora to add APIs for integration and offer better out-of-the-box analytics.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support responses, especially in the Asia-Pacific region. Pandora FMS support received high praise for their expertise, kindness, and fast response time.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. Most users found Pandora FMS’s initial setup to be relatively easy.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. Pandora FMS is considered reasonably priced, and the total cost depends on the environment.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. Pandora FMS has also demonstrated advantages in terms of return on investment.
Comparison Results: Datadog is praised for its customizability, easy setup, and robust AI features, but some users say it has room for improvement in areas like usability and integration. Datadog’s pricing and customer service received mixed reviews. Users like Pandora FMS’s management and monitoring capabilities as well as its dashboards, but the solution has been criticized for its compatibility issues, limited customization options, and slower performance.
"We can manage the entire system across the network and troubleshoot the pain points."
"I like the amount of tooling and the number of solutions they sold with their monitoring. Datadog was highly intuitive to use."
"Datadog helps us detect issues early on and helps in troubleshooting."
"Overall, the Data UI and the usability of customer features continue to improve."
"It has empowered all our platform engineers with a very powerful and easy to use monitoring system."
"We have a better grasp of what is occurring during the deployment cycle. If something fails, we have an idea what has failed, where it has failed, and how it failed to better mitigate the situation."
"The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit."
"Because of our client focus, it is easy for us to sell. This is because it is easy to use and easy to set up."
"It helps us better manage our logs."
"The monitoring system within this solution is very good. It is easy to use and navigate, and makes issue alarms easily viewable."
"It provides us with proactive monitoring and is very easy to configure and maintain."
"Thanks to this software and to the work of the support team, we have everything under control."
"Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data."
"The most valuable features are auto-discovery and automatic detection of the network topology and network monitoring."
"Thanks to its flexibility, I have been able to adapt the tool to our servers and find out quickly how their console works."
"The solution has good dashboards and graphics."
"It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. There is a long list of different ones from Nagios. You can just use them, and within seconds, you get yourself a check that is monitoring whatever you need. It is really flexible. I guess that's why they call it Pandora Flexible Monitoring System (FMS). It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. Our network guy just recently asked about a particular protocol to monitor the bandwidth on the network, which is not a common protocol. When I looked it up, and I found that they cover it. It is very mature for a not-so-known product."
"The Wi-Fi side needs improvement."
"Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high."
"The product could be improved by providing remote control to agents, enabling them to execute automation and collections without requiring another automation tool or integration."
"The Log Explorer could be better. I don't think it has log manipulation as Splunk does."
"The parallel editing of the dashboards should not cause users to lose the work of another person."
"Once Datadog has gained wide adoption, it can often be overwhelming to both know and understand where to go to find answers to questions."
"For three to four months, we have been experiencing real-time delays. For example, if we're monitoring incoming traffic, the real-time status should be displayed up to a certain point. However, due to delays or issues with Datadog, the real-time data might only be updated at an earlier time. We are experiencing consistent delays in data updates from Datadog, with the most recent data often being delayed by about an hour. This issue has been ongoing for the past four months."
"All solutions have some area to improve, and in Datadog they can improve their overall technology moving forward."
"It seems that admin cost control granularity is an afterthought."
"Pandora FMS is an overall great monitoring solution, but it does not have a community that is as large as Zabbix or Nagios."
"It would be useful if Pandora FMS included an ISO image (or «software appliance») for each big company that leases virtual private machines (VPS), just like in AWS."
"The price for Pandora FMS is expensive."
"Pandora FMS is relatively new, and the interface with the older version crashes at times. We have several different operating systems, such as Linux and Windows, and Pandora does not run as well in these."
"It would be helpful to include the generation of reports for times that the network was out of service."
"I would like for the solution to be faster and have a better tolerance between parallel servers for Pandora and Pest Control."
"Their support is good, but it is just online communication. It would be great to be able to just call someone and talk to them instead of always writing. It works well for me because I am a decent communicator in email, but some people might find it difficult to describe in a written fashion and communicate with them that way. There is a learning curve to the interface, but once you get used to it, it is actually very powerful. They have a lot of options, but people struggle with the interface. They've improved it though, and it is getting better. They need to keep improving the learning curve to help buy-in. I'm the guy that manages it, so I'm comfortable with it. They can refine the upgrade agents to be easier. They can also do more refinement in end-user usability because not everyone is strong technically, and people who aren't strong technically might be averse to the product, even though it has come a long way. It has a complete GUI and everything."
"I think some improvements to the Android app would be good."
Datadog is ranked 2nd in Network Monitoring Software with 137 reviews while Pandora FMS is ranked 28th in Network Monitoring Software with 22 reviews. Datadog is rated 8.6, while Pandora FMS is rated 9.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Pandora FMS writes "The open architecture is easy to extend and enhance". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Pandora FMS is most compared with Zabbix, Wazuh, PRTG Network Monitor, Nagios XI and SolarWinds NPM. See our Datadog vs. Pandora FMS report.
See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Log Management vendors.
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