We compared Dell NetWorker and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell NetWorker needs improvements in reporting, integration, and documentation. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"The backup capabilities and the automatization of the backup - along with the potential to make the back up on a virtual machine - are the solution's most valuable aspects."
"The backup software has been much faster since we've deployed the solution."
"There are no problems in terms of stability."
"Storage-wise, EMC is user-friendly."
"The solution is very stable, especially if you are using a RAC environment."
"This solution is really the best in the market! After evaluating other solutions, we automatically decided to use this one."
"Anybody could drive the GUI."
"The most valuable features for us at the moment are NFS, file system backup, and IP backup."
"Our performance is better."
"Enterprise-wide type of architecture supports a lot of different platforms."
"The solution can back up every kind of workload in the environment."
"The business value comes from the capability to overcome data losses."
"It's a very stable product, and we've never had any downtime with it."
"Good deduplication and compression features."
"In the past, one of the most valuable features, and the biggest advantage, was the incremental forever feature. Not many other backup vendors provided that. In the pre-virtualization environment, it was very robust and simple technology, especially writing to tape."
"It helps our customers protect their data, keep it long-term, and feel pretty secure about it, basically sleeping well at night."
"It's complex in nature."
"I would like to see encryption included in the next release to encrypt the data that we are backing up."
"The support is an area with concerns where improvements are required."
"The stability of the NMC could use some attention, as it tends to be a bit shaky during jobs and other operations."
"The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version."
"There should be more vendors incorporated into the solution."
"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."
"Lacks a restore feature."
"Although I am not a technical user, I would say the cloud integration features could be improved."
"I find the solution somewhat difficult to use with virtual environments or VMware."
"Customers have migrated off of it because of its lack of virtual environment functions."
"We cannot take VMware backups for our banking data center environment."
"We recently had a situation where we quickly got code, and the number of tapes exceeded the library capacity so we were waiting a while to change. We got a fix for this right away."
"The solution needs to work on disaster recovery integration. Basically, VMware applications to the cloud, for example. There needs to be integration with the storage, and integration with VMware."
"I need to have more than two instances working together. I need a worldwide grid able to have replication between three, four, or five instances."
"IBM's support hasn't been so good in the last few years."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell NetWorker is rated 7.8, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and NetApp Cloud Backup, whereas IBM Spectrum Protect is most compared with Veeam Backup & Replication, IBM Spectrum Protect Plus, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Dell PowerProtect Data Manager. See our Dell NetWorker vs. IBM Spectrum Protect report.
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We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
