We performed a comparison between DocuSign and Zoho Sign based on real PeerSpot user reviews.
Find out in this report how the two eSignature (Electronic Signature) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can customize how you want to use the solution."
"This speeds up the sign-off process."
"We can structure the signature."
"The most valuable feature of DocuSign is its ability to save time."
"DocuSign is easy to use. I also like the document tracking features."
"The solution is stable."
"The solution is reasonably priced."
"Very convenient, saves dealing with hard copies of documents."
"It works very well, and its pricing is also good."
"The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good."
"The most valuable features of Zoho Sign are its integration and invoice facilities."
"I like that there is a hierarchy in sending the documentation."
"It is a scalable solution."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"It should automatically be datestamped beside the signature."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"The support is not accessible sometimes to African businesses."
"There are sometimes delays in user communication."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"We'd like to have some integration with some of our IT services."
"I would like for this solution to send me a copy of the signed document automatically."
"The solution limits the number of contracts one can sign."
"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."
"They send the contract out with default templates, and we need to be able to adjust the templates as we would like."
"I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat."
"Zoho Sign has to be made more user friendly."
DocuSign is ranked 1st in eSignature (Electronic Signature) with 11 reviews while Zoho Sign is ranked 4th in eSignature (Electronic Signature) with 5 reviews. DocuSign is rated 8.6, while Zoho Sign is rated 8.2. The top reviewer of DocuSign writes "Good for digitally signing documents, easy to set up, and reliable". On the other hand, the top reviewer of Zoho Sign writes "Works very well and is significantly cheaper than DocuSign". DocuSign is most compared with OpenText Core Signature, Adobe Sign, Box Sign, Dokobit and Jotform Sign, whereas Zoho Sign is most compared with Adobe Sign. See our DocuSign vs. Zoho Sign report.
See our list of best eSignature (Electronic Signature) vendors.
We monitor all eSignature (Electronic Signature) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
