We performed a comparison between Dynatrace and Graylog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. Graylog stands out with its exceptional search functions, seamless integration with Elasticsearch, and real-time data access. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Graylog could benefit from additional customization options and an improved rule-creation process.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Graylog's customer service is generally well-regarded, with reviewers noting effective solutions and satisfactory experiences. While response times may differ, Graylog's support is considered superior compared to that of other products.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. Some Graylog users said the setup was easy. Other reviewers faced challenges, but these were easily resolved with help from the vendor’s support staff. Graylog is easier to set up in smaller environments, but it could get complicated in large clusters.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. Graylog offers an enterprise edition and an open-source option with a daily capacity restriction. Some users said that data costs can be expensive.
ROI: Dynatrace users said the solution saved them money and reduced downtime. Dynatrace users said the solution saved them money and reduced downtime. Graylog can offer some cost savings. The precise ROI may vary depending on the organization’s size and use case.
"It simplifies a lot of the processes of performance tuning client systems before they go live."
"Transparency and visibility into application performance, errors, incidents, etc. helps to foster a collaborative environment."
"I think one of the most valuable features is the Dynatrace API, for both metrics and configuration."
"It creates visibility - from when the user starts interacting with our application - all the way back to our database calls, our network path, everything."
"Once you are trained on the solution, it's easy to navigate. It's got very good documentation and training offerings."
"Most importantly the back-end components. Most of the back-end components that the application connects to; nobody knows how our application interacts with, for example, the DataPower Gateway. But AppMon really provides that information for us. So finding the gaps is the key here."
"No one else works with security gateways. I am able to configure those perfectly well within the banking and FDIC infrastructure to pass audits."
"We have been capturing all the information and evaluating whether it can be improved or not."
"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."
"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."
"Message forwarding through the in-built module."
"Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."
"The product is scalable. The solution is stable."
"The best feature of Graylog is the Elasticsearch integration. We can integrate and we can run filters, such as an event of interest, and those logs we can send to any SIEM tool or as an analytic. Additionally, there are clear and well-documented implementation instructions on their website to follow if needed."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
"Open source and user friendly."
"On the one hand we have Dynatrace, on the other hand, we have AppMon. We know Dynatrace is more powerful, with a lot of functions, but there are some core functions AppMon has that Dynatrace needs. Our main use is AppMon and we have not gone to Dynatrace because we don't have those specific functions that we need."
"For AppMon, in order to use the rich client especially, I think you have to be somebody who is in there more often than not. It's not necessarily as intuitive as it could be."
"C language integration requires manual implementation through the SDK, which is rather difficult and time consuming."
"We should be able to easily simplify both the charting and slicing-and-dicing of user metrics with cookies that contain customer/user information."
"We have had to resolve a lot of things and had a lot of issues with the tool."
"It needs .NET core support to the level of Java."
"If Dynatrace is capturing everything in your application, it has to "sense" that information, and that sensing needs sensors which we have to include in our applications. The more you apply sensors - the more details you want - the more you have to increase the level of sensing. If I increase the level of sensing, my application's performance goes down, because something is there that is, again and again, checking each and every thing in the application. So that load on the applications increases. So, many times my applications used to crash because Dynatrace was working on them. We had to remove some sensing; either we had to reduce the sensing or we had to remove Dynatrace immediately."
"I would like more flexible data export functions and APIs. The end user experience data is very useful to the solutions team to determine actual system usage and misuse. Flexible, easier data APIs would allow us to export the data more easily to other analytics platforms to enable this analysis as well as enable storage of this data for longer term analysis since DynaTrace only holds user data for 35 days."
"I hope to see improvements in Graylog for more interactivity, user-friendliness, and creating alerts. The initial setup is complex."
"I would like to see some kind of visualization included in Graylog."
"With technical support, you are on your own without an enterprise license."
"Its scalability gets complicated when we have to update or edit multiple nodes."
"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."
"There should be some user groups and an auto sign-in feature."
"Graylog needs to improve their authentication. Also, the fact that Graylog displays logs from the top down is just ridiculous."
"It would be great if Graylog could provide a better Python package in order to make it easier to use for the Python community."
Dynatrace is ranked 4th in Log Management with 341 reviews while Graylog is ranked 11th in Log Management with 18 reviews. Dynatrace is rated 8.8, while Graylog is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Graylog writes "Great detailed search features and easy Java integration, but needs improvement in integration with Python". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Graylog is most compared with Grafana Loki, Wazuh, syslog-ng, Splunk Enterprise Security and Fortinet FortiAnalyzer. See our Dynatrace vs. Graylog report.
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