We performed a comparison between Dynatrace and LogicMonitor based on real PeerSpot user reviews.
Find out in this report how the two Container Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides a better understanding of what is going on."
"Dynatrace has great training available. It is easy for everybody to use. Anybody can go out to YouTube, watch a video, and figure out how to use the piece that they need."
"I have never been more confident in a tool's scalability because I've seen how easy it is for it to deal with the .NET Applets."
"We have improved performance by 50% and determined conflicts in the application to eliminate errors."
"It has helped us improve the performance of many of our applications."
"Dynatrace is a single platform. It has all these different tools but they are actually all baked into the OneAgent technology. Within that OneAgent... you have the different tool sets. You have threat analysis, memory dumps, Java analysis, the database statements, and so on. It's all included in this OneAgent. So the management is actually quite easy."
"Integration within the CI/CD pipeline helps avoid problems in production by detecting application faults upfront."
"End-to-end visibility of the applications, since we have them instrumented. Understanding where the hotspots are in the applications."
"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."
"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."
"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."
"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."
"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."
"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."
"The concept of developing a dashboard template for ourselves, then cloning it for every single customer, and only having to change one piece of information, is a godsend. That's one of the strengths. We can develop a template that fits every customer and just change the information that is presented."
"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."
"I would like a testing module focused on quality gates."
"It would be nice to have a simplified monitoring feature for non-Java applications."
"I do not like the performance of the UI. It is really slow."
"I think Dynatrace needs improvements with respect to reporting; not just performance, but the business-level reports."
"Documentation could be improved. E.g., you don't know how to properly use Dynatrace because documentation is almost lacking behind the features being deployed."
"I still don't see the full depth of database metrics for database performance management. For example, I use Oracle Enterprise Manager and I use a type of access that provides me a lot of metrics and meaningful ways to evaluate database performance. That is something I don't see in Dynatrace yet."
"The web version of the client interface needs more features that are in the Java-based thick client."
"Experience with relationship/account manager has been really poor, it does not seem to be the firm's priority to support their customers."
"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."
"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."
"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."
"There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem."
"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."
"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."
"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."
"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."
Dynatrace is ranked 1st in Container Monitoring with 341 reviews while LogicMonitor doesn't meet the minimum requirements to be ranked in Container Monitoring with 25 reviews. Dynatrace is rated 8.8, while LogicMonitor is rated 9.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Zabbix, OpsRamp and New Relic. See our Dynatrace vs. LogicMonitor report.
See our list of best Container Monitoring vendors and best AIOps vendors.
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