We performed a comparison between Dynatrace and ManageEngine Applications Manager based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would rate the technical support very well. They work with the inside their development teams to get us the best answer, as much as possible."
"The most valuable feature is that we can see every database call executed from Java applications."
"Helps us to shorten down the time for triaging an issue."
"I think Dynatrace has good integration. I saw an integration with xMatters where, when there's a problem, it can kick out a message to the whomever it is, with xMatters."
"Its ability to correlate a large source of information to pinpoint a root cause. This speeds up issue resolution and allow us to better reach our objectives."
"Helps us to see the troubleshooting points or what is hiccuping. This is where we go. We reboot, fix it, or do whatever it takes for it to be taken care of."
"We use PurePath to see exactly what the user observed from the web browser to the end of the request to the dialog box. Every step of what they do is very useful for us to diagnose a problem"
"The most valuable component of it is taking that guessing out of troubleshooting problems. We no longer have to rely on an architect, or an application person, or someone's memory of how the transaction moves throughout the infrastructure and the different dependencies that it has on it. We can see it right there and we find out more that we ever imagined."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"The most valuable feature is the ability to be able to monitor Kubernetes."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The most valuable feature of this solution is its ease of use."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"The product could be faster and lighter, especially the rich client which uses many resources."
"We found it was quite challenging in terms of the learning curve."
"In the next release, I'd like to see more portables included regarding the screens."
"The scalability is there, but it is a headache when you do a lot of stuff and when you need to compare a lot of servers and do a lot of things. The scalability is very difficult to maintain."
"We would like the AI to produce more scientific data with less configuration."
"With Linux or Windows, it automatically takes care of everything, so there's no need for you to do any manual config changes. But when it comes to AIX - because I implemented it two weeks back - you have to go back to kind of an AppMon approach, where you instrument agents for .NET applications. So if Dynatrace could make those changes and make it automated, that would be one of the biggest action items."
"It would be nice if there were a way that it could be made simpler, given the complexity of the things that we're monitoring."
"I would like Dynatrace to be more flexible and user-friendly."
"The dashboards in the interface need a lot of work."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"One area of improvement is the dashboard should be more readable and available."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"The problem is that implementation requires a significant amount of mapping effort."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"I would like the solution to improve the ability to track services."
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Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while ManageEngine Applications Manager is ranked 36th in Application Performance Monitoring (APM) and Observability with 15 reviews. Dynatrace is rated 8.8, while ManageEngine Applications Manager is rated 7.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ManageEngine Applications Manager writes "Though it is a useful tool for the modernization and monitoring of applications, it lacks in providing stability and scalability". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas ManageEngine Applications Manager is most compared with AppDynamics, Grafana, SolarWinds Server and Application Monitor, Azure Monitor and Prometheus. See our Dynatrace vs. ManageEngine Applications Manager report.
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