We performed a comparison between Dynatrace and Moogsoft based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Dynatrace's documentation is great. I love the university."
"Quick root cause analysis"
"Google says is that you have a number of things on which you should measure your performance. One is if there's an error or not. Dynatrace tells you whether is an error or not. Second is saturation, whether something is getting saturated. You should be aware of what is getting saturated. Dynatrace even tells you that. The third is if there is a latency. Network latency is also told to me by Dynatrace."
"It has given visibility to how an end user utilizes and experiences our service offerings."
"Provides bespoke dashboards and reports which help our business to grow."
"The solution has a very good user interface."
"Dynatrace is capable of following all user actions across all monitored infrastructure, even to systems not monitored, but interconnected."
"The most valuable feature is the ability to perform synthetic checks for monitoring sites using click paths."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Moogsoft's most valuable features are event management, correlation, and observability."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The AI component allows you to check previous cases and diagnose problems easily."
"The product currently seems to be a few steps ahead of the competition."
"The Event Management feature is quite valuable."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"Possibly include some network monitoring capabilities."
"We need extended support for some of the agents, the one-agent technologies under Managed. We've got some old legacy platforms that don't have one-agent support yet."
"Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other."
"It needs more dashboards like AppMon."
"As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome."
"For the user, for the customer, they expect a solution to be not so expensive."
"The reporting could be better."
"Two things that can be improved are the licensing and the Business dashboard."
"The documentation and flexibility for generic integration could be improved."
"It is taking a long time to set it up and could do more to roll out quickly."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"They should consider including Chatbot."
Dynatrace is ranked 2nd in AIOps with 342 reviews while Moogsoft is ranked 13th in AIOps with 11 reviews. Dynatrace is rated 8.8, while Moogsoft is rated 7.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Moogsoft is most compared with ServiceNow IT Operations Management, OpsRamp, BigPanda, Dell CloudIQ and Datadog. See our Dynatrace vs. Moogsoft report.
See our list of best AIOps vendors.
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