We performed a comparison between Dynatrace and OpenText Business Process Monitoring based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When collecting data with Dynatrace, we saw every single transaction that happened in real-time."
"It is easy to see what areas you want to alert on and catch."
"The dashboard gives us something to show managers and our business where the problems are. That's really been eye-opening for them. They can see, yes, this tool has been a good investment. They can see where the problems are and how we can take advantage of it for making those necessary corrections."
"Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal."
"In terms of explaining to a customer how their data works, it has been a great tool. Instead of trying to draw it out, then hoping that is exactly where the data goes."
"It highlights areas that we could be doing better and increases our performance metrics by showing the biggest pain points."
"The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility."
"The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The stability has been very good over the years."
"I still don't see the full depth of database metrics for database performance management. For example, I use Oracle Enterprise Manager and I use a type of access that provides me a lot of metrics and meaningful ways to evaluate database performance. That is something I don't see in Dynatrace yet."
"We had one issue when we tried to enter one agent and it just does not work. We got to work with the highest level of support, but it took a while to get there."
"We have some issues with react user sessions."
"Dashboards are too clumsy, so it is good to keep less on dashboards and be easier to find the sections."
"One thing we'd like to see is mobile native replay. They don't have a timeline on it yet, but that's one of the key things we're looking at, to get rid of one of our incumbent products that does replay."
"It's not very scalable, we cannot add another server onto it."
"The licensing part is complicated or not transparent. It is very difficult to assess the number of licenses for a prospect. You have to do a PoC, and calculating the number of licenses for two years or three years is sometimes very difficult. It also depends on each case. There are multiple types of licenses. Sometimes, you need only one of them, and sometimes, you need all of them. This is an area for improvement."
"The one thing I do not like about Dynatrace is that their web dashboards are very very slow. They seriously have to improve their web dashboard configuration and SSL timeouts."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while OpenText Business Process Monitoring is ranked 58th in Application Performance Monitoring (APM) and Observability. Dynatrace is rated 8.8, while OpenText Business Process Monitoring is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText Business Process Monitoring is most compared with AppDynamics. See our Dynatrace vs. OpenText Business Process Monitoring report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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