We performed a comparison between Dynatrace and Sumo Logic Observability based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Dynatrace is capable of following all user actions across all monitored infrastructure, even to systems not monitored, but interconnected."
"Our main use is to monitor our applications for any issues that might arise and use the data to assure that our performance trending is headed in the right direction."
"The ability for Dynatrace to identify the root cause of problems in a timely manner through its powerful AI capability and dependency mapping is a real value add for the service that we offer."
"This solution has helped us with faster identification of the root cause, allowing faster resolution and increased uptime."
"We scaled from 300 agents to 800 agents in six months. There were no issues at the server level, which is pretty good."
"We are able to see globally our end user response time tracing down to the user ID."
"The user interface is like a type of dashboard. You can use the tool as an end user into the tool interface, which is good."
"I think one of the most valuable features is the Dynatrace API, for both metrics and configuration."
"Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action."
"I have not seen any stability issues in the product."
"Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs."
"The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams."
"The product is easy to learn."
"Possibly include some network monitoring capabilities."
"It would be nice to get the AI piece into AppMon."
"Our environment is very complicated anyway, so the initial setup was a bit of a struggle, but only because we have so many applications and JVMs that we have been working on for long time."
"It is always requiring us to update the Dynatrace client."
"Most of the time, chat support is not good enough for answering queries."
"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."
"UEM (User Experience Management) works great for web clients and Android and IOS apps, but for other rich clients it's a lot more challenging."
"Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other."
"SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements."
"Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things."
"Fine-grained data can be quite frustrating to work with and should be made easier."
"Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while Sumo Logic Observability is ranked 29th in Application Performance Monitoring (APM) and Observability with 5 reviews. Dynatrace is rated 8.8, while Sumo Logic Observability is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Sumo Logic Observability writes "Easy creation of custom fields, no need to alter applications; supports ten active logging applications simultaneously and faster than aster than default search tools". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Sumo Logic Observability is most compared with New Relic, Prometheus and Chronosphere. See our Dynatrace vs. Sumo Logic Observability report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best AIOps vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.