We performed a comparison between Dynatrace and ThousandEyes based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."For me, the most valuable feature of this solution is that deep dive that we get out of the AppMon product with the PurePath technology, and the way that the PurePath stack works."
"The initial setup was straightforward. The documentation and the university helped on Dynatrace."
"The main benefit is being able to pinpoint problems."
"The real-user monitoring is mostly used to gauge the difference in performance for multitenant applications, This is so we can discern if there are any local network or client-facing issues when we do a comparison between each customer. It is quite important for us to be able to identify a client-side issue, as opposed to a feature managed problem, because we're essentially providing managed services of business applications."
"The most valuable features are end user visibility, Smartscape, and the entire visibility of our data center, including SQL queries."
"We are able to drill down and detect what the problems are; providing high-quality performance monitoring."
"Simple classic but effective UI (unlike some modern UI's out there that have too much white-space)"
"The ability for Dynatrace to identify the root cause of problems in a timely manner through its powerful AI capability and dependency mapping is a real value add for the service that we offer."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The solution is very easy to use."
"The installation process is not hard at all."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"It's fairly easy to set up."
"The authentication overall - including to the VPN and LAN - is excellent."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"When compared with other tools, the experience needs improvement. I would like them to build out the interactions and make them friendlier."
"They could spend more time and effort in creating brand awareness."
"Configuring nodes and agents should be more like plug and play."
"JIRA integration should be enriched and more granular."
"Some of the analytics that you get in, e.g., a waterfall analysis of a web page could be clearer. A lot of that is not directly attributable to Dynatrace. Sometimes a vendor will implement a tag or JavaScript plugin that's named something entirely different than what it does. This makes it difficult to track that from the waterfall list, figure out where exactly that component is, and dig more into what it's doing. Dynatrace could probably improve a bit on that waterfall layout to make it clearer as to what exactly is there. It does a wonderful job of telling you what loads and when, but it could be improved in terms of telling me what exactly it is loading."
"It could be more affordable and therefore, more widely used by including more features like DEM as part of licensing cost rather than an additional expense."
"The dashboarding process and creating measures and metrics, it needs to be made a little bit easier and more simplified. "
"Scalability-wise, on the data side, I'm really worried because they are giving only seven days data retention. They should plan something on that, to increase the data."
"It's an expensive solution."
"It would be nice if the solution covered other areas like server monitoring."
"There is room for improvement in terms of customization and user-friendliness."
"It might be practical to extend monitoring capabilities to include network devices"
"They only offer synthetic requests."
"I would like the product to offer more agility."
"The guest portal is hard to use."
"ThousandEyes could improve the dashboards by adding more features."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. Dynatrace is rated 8.8, while ThousandEyes is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". Dynatrace is most compared with Datadog, New Relic, AppDynamics and Splunk Enterprise Security, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, AppDynamics and Fortinet FortiSIEM.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
