We performed a comparison between EdgeVerve AssistEdge RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."
"Good email automation and XL automation."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"The tool's most valuable features are document processing and AI Center."
"The most valuable feature is Studio, which allows developers to specifically focus on development."
"UiPath saves costs for our customers’ organizations. That would just be the cost savings from RPA bots. I haven't really dug into the cost savings of the ancillary products, however. I know that one of my clients is using the test suite now after I had built a proof of concept for it, and they've fully implemented it. I'm sure there's going to be a lot of cost savings there as well."
"UiPath Academy courses... are our entire training platform. We brought people who are not IT-savvy, complete laymen who were not in IT at all, into our platform of technology. To do that conversion, the Academy had to be very strong."
"The way they stay on top of Orchestrator is really helpful because that has been the platform that controls everything. The dedication to that is pretty helpful. Every time there's a new release, it seems there are more and more features. It's also not hard to learn."
"The Excel automation in UiPath is very easy to use. Even for complex scenarios, we can easily automate the process. And that is true for email automation as well."
"The UiPath community is helpful because you can ask questions and get tips from other people on best practices. Many of the problems have already been resolved by others so you can get advice from those people. You can also see how other people use the system."
"The most valuable feature is automating tasks that are highly repetitive, such as Accounts Payable. It is also easy to use."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
"Lacks integration with third party tools."
"I would like to see more options in terms of configuration."
"They could work to improve the user community."
"Training materials should include behind-the-scenes information such as what goes on underneath the infrastructure and how components interact with each other."
"It would be beneficial if the system could proactively generate alerts, notifying the client about any delays in the process execution."
"If there was a little more flexibility with the selectors, and they were a little bit more adaptive, I think it would be helpful."
"I faced a problem when a new version of UiPath Studio didn't work with an older version of the packages that were part of our project. The problem is that when I have to change something just a bit, I actually have to rebuild the automation with new versions of these libraries. There is no backward compatibility."
"The integration with APA should be improved with respect to adding data from external sources and being able to bring in data from third-party applications."
"I would like UiPath to give free trial licenses for more features, like AI Center. UiPath currently offers two licenses for the trial version. However, if I need to practice in AI Center, then I need four to six licenses."
EdgeVerve AssistEdge RPA is ranked 29th in Robotic Process Automation (RPA) with 5 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. EdgeVerve AssistEdge RPA is rated 6.8, while UiPath is rated 8.8. The top reviewer of EdgeVerve AssistEdge RPA writes "The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". EdgeVerve AssistEdge RPA is most compared with Automation Anywhere (AA), Blue Prism, Microsoft Power Automate, Pega Robotic Process Automation and AutomationEdge, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and Pega Robotic Process Automation. See our EdgeVerve AssistEdge RPA vs. UiPath report.
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