We performed a comparison between eG Enterprise and ManageEngine IT360 based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Single pane of glass to review status of the full environment."
"It gives good insight into inside of what's going on with Exchange."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"The technical support is good."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"It is easy to identify and collect information from all of the nodes on the network."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Needs to improve the networking monitor capabilities."
"Dashboards are difficult to create, and not so useful."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Back-end configuration is not easy to implement."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
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Earn 20 points
eG Enterprise is ranked 52nd in Network Monitoring Software with 20 reviews while ManageEngine IT360 is ranked 89th in Network Monitoring Software. eG Enterprise is rated 8.2, while ManageEngine IT360 is rated 8.4. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". eG Enterprise is most compared with Grafana, ControlUp, Dynatrace, Zabbix and Splunk Enterprise Security, whereas ManageEngine IT360 is most compared with Gigamon Deep Observability Pipeline, StackPath Monitoring and Ixia Network Packet Brokers. See our ManageEngine IT360 vs. eG Enterprise report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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