We compared Fortinet FortiEDR and Microsoft Defender for Endpoint based on our user's reviews in several parameters.
Fortinet FortiEDR requires improvements in user interface, setup process, documentation, and reporting capabilities. Users appreciate its threat detection capabilities and customer service. Microsoft Defender for Endpoint features comprehensive threat protection, real-time monitoring, and efficient incident response. Users praise its customer service, pricing, and effectiveness in threat detection but suggest some areas for improvement. Overall, Fortinet FortiEDR focuses on enhancements in usability and reporting, while Microsoft Defender for Endpoint emphasizes comprehensive threat protection and real-time monitoring.
Features: Fortinet FortiEDR is praised for its advanced threat detection, seamless integration, and user-friendly interface. Microsoft Defender for Endpoint excels in comprehensive threat protection, real-time monitoring, and effective incident response capabilities.
Pricing and ROI: The setup cost for Fortinet FortiEDR is reported to be straightforward and hassle-free, requiring minimal effort. Customers also appreciate the flexibility of licensing options that allow them to choose the most suitable model. Similarly, with Microsoft Defender for Endpoint, users found the pricing reasonable, setup process straightforward, and licensing options flexible for different organizational needs., Fortinet FortiEDR offers a positive ROI based on user feedback. Microsoft Defender for Endpoint also has a positive ROI, with users praising its performance, effectiveness, and real-time insights.
Room for Improvement: Fortinet FortiEDR could benefit from improvements in user interface, ease of use, setup process, documentation, training resources, reporting capabilities, and dashboards. Microsoft Defender for Endpoint has areas for enhancement according to user feedback.
Deployment and customer support: Based on user reviews, the implementation duration for Fortinet FortiEDR varies, with some users taking three months for deployment and a week for setup. Microsoft Defender for Endpoint also has varying reviews, with some users taking three months for deployment and a week for setup. It is important to consider the context in which these timeframes are mentioned., Customers have reported positive experiences with the customer service of both Fortinet FortiEDR and Microsoft Defender for Endpoint. However, Fortinet is praised for its excellent assistance and guidance, while Microsoft is commended for the helpfulness, efficiency, and promptness of their support team.
The summary above is based on 106 interviews we conducted recently with Fortinet FortiEDR and Microsoft Defender for Endpoint users. To access the review's full transcripts, download our report.
"The setup is pretty simple."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is stable and scalable."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Impressive detection capabilities"
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Defender works in the background monitoring the traffic for viruses."
"We had Norton Antivirus before, and with Norton, we didn't have a way to centrally manage a lot of features. Defender allowed us to deploy it from our Office 365 admin console. That is probably the biggest thing that made us go with Defender."
"I find the vulnerability management section of Microsoft Defender for Endpoint to be very useful for organizations."
"I like the fact that it has the ransomware solution in there. I'm glad that the ransomware solution is built into it. That's probably the biggest thing that I see in Microsoft Defender."
"Microsoft Defender for Endpoint is scalable. Currently, we have 600,000 users in our organization."
"The solution's latest features for threat analysis are updated to provide us with future protection against the latest threats worldwide."
"We are a Microsoft shop, and Defender is a Microsoft solution that provides some security at a reasonable cost."
"The most important feature is the way it monitors the threats and blocks them. About 10 days ago, we were implementing SOC for a particular client. The SOC was not yet implemented, but they had Microsoft Defender. That organization was hit by some ransomware, but the hacker could not succeed. Because of the EDR, the hacker could not install the hacking tools. They were trying to do that, but Microsoft Defender completely blocked that. The hacker could log into the system, but they could not install anything."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The only minor concern is occasional interference with desired programs."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution should address emerging threats like SQL injection."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The solution could be even more secure and provide an even higher level of security."
"Lacks some additional integration."
"The solution can be more user-friendly."
"The dashboard customization could be improved."
"I miss having an executive dashboard or a simple view for viewing things. Everything is extensive in this solution. Everything is configurable and manageable, but the environment of Microsoft 365 has about 13 administrative dashboards, and in each of the dashboards, there are a gazillion things to set up. It is good for a large enterprise, but for a 200-seat client, you need to see 5% of that."
"With increase of cyber threats and cybersecurity issues, I would recommend that the product be developed like an AI product with more features which can counter any threat in the coming eras."
"The documentation could be better. When they update their manuals, sometimes they refer to products by their old names, so it is a little confusing. For example, the documentation might still say "Advanced Threat Protection" instead of Defender for Endpoint."
"Monitoring can always be better, onboarding can be a little bit faster, log collection could be easier, they could streamline the dashboard. They could maybe split it up into different workspaces and have the ability to segment groups a little bit more."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Fortinet FortiEDR is ranked 13th in Endpoint Detection and Response (EDR) with 32 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Detection and Response (EDR) with 182 reviews. Fortinet FortiEDR is rated 7.8, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of Fortinet FortiEDR writes "A proactive solution that works as a proactive upgrade from a firewall". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". Fortinet FortiEDR is most compared with Fortinet FortiClient, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Microsoft Intune. See our Fortinet FortiEDR vs. Microsoft Defender for Endpoint report.
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