We compared Fortinet FortiGate and Sangfor NGAF based on our user's reviews in several parameters.
Fortinet FortiGate and Sangfor NGAF both offer strong security measures and reliable performance, with Fortinet FortiGate excelling in customer service and support, while Sangfor NGAF boasts affordability and efficiency in threat detection. Fortinet FortiGate users appreciate its comprehensive reporting functionalities and cost savings, while Sangfor NGAF users value its ease of integration and network protection. Areas of improvement include the complexity of Fortinet FortiGate's user interface and Sangfor NGAF's need for better documentation and technical support.
Features: Fortinet FortiGate stands out for its strong security measures, effective firewall capabilities, intuitive interface, reliable performance, and comprehensive reporting functionalities. In comparison, Sangfor NGAF offers advanced security measures, ease of integration, robust network protection, efficient threat detection, and a user-friendly interface.
Pricing and ROI: The setup costs differ between Fortinet FortiGate and Sangfor NGAF. Users find the setup cost for Fortinet FortiGate to be minimal and straightforward, allowing for easy deployment. Sangfor NGAF also has a reasonable setup cost with a straightforward licensing process., Comparing ROI, Fortinet FortiGate is praised for effectiveness, robust features, ease of use, and cost savings. Sangfor NGAF improves security, efficiency, and reduces costs with user-friendly interface and comprehensive features.
Room for Improvement: Fortinet FortiGate has room for improvement in its complex user interface, challenging setup process, performance issues, and occasional downtime. Sangfor NGAF would benefit from enhancements in user interface, documentation, technical support, advanced features, and customization options.
Deployment and customer support: Based on the user reviews, both Fortinet FortiGate and Sangfor NGAF have similar durations for deployment and setup phases. The reviews suggest that these timeframes should be considered together unless they refer to the same period., Fortinet FortiGate exhibits strong customer service and support, with prompt and effective assistance. Technical issues are efficiently resolved, highlighting the reliability of their customer service. Sangfor NGAF also offers prompt and helpful support, with knowledgeable and professional staff addressing queries and issues efficiently. Both products provide satisfactory customer service.
The summary above is based on 132 interviews we conducted recently with Fortinet FortiGate and Sangfor NGAF users. To access the review's full transcripts, download our report.
"The threat prevention is the solution's most valuable aspect."
"The CLI is robust and powerful, enabling rapid, consistent changes via SSH."
"Easy to use support and licensing portal as well as activation process."
"The application control features, such as Facebook blocking and Spotify blocking, are the most valuable."
"The most valuable features of Fortinet FortiGate are the APIs. They are the most widely known."
"It works very well. It has a lot of different functionalities. Its cost is also fine for our customers."
"The management console is pretty simple, so anyone who understands networking can initially deploy the solution."
"The response is very quick and they can visually resolve our problems in a short period."
"The built-in features function as intended, providing exceptional value."
"The VPN connectivity feature is really nice."
"The price versus value is good because the solution is less expensive than Sophos, Fortinet, or SonicWall."
"The stability of Sangfor NGAF is good."
"Sangfor NGAF specializes in ransomware detection and helps to protect our network from ransomware threats and malware."
"The level of support provided to local companies is good. They transform their application control and other settings according to that country."
"It is a stable solution."
"The most valuable feature of Sangfor NGAF is its integration."
"Usually, we sell the bundle with the UTM or threat management piece with IPS, IDS. Other providers, such as Palo Alto, are ahead in terms of safe functionality. So, for me, delivering truly safe service is probably something that still needs to be improved."
"Fortinet doesn't provide multiple virtual firewalls which would facilitate end users and customers."
"The product does need better support in the cloud environment. It's not exactly cloud-native right now."
"Fortinet currently has many products bundled with FortiGate including the basic firewall and load balancer, and I think that that they need to have separate product portfolios for each of these specialized services."
"The integration with third-party tools may be something that they should work on."
"With the addition of some features, it is possible that FortiGate can be used in all verticals."
"Its reporting capabilities can be improved. It should have some out-of-the-box reporting capabilities and some degree of customization. The basic reporting that it currently has is not sufficient to create more usable reports. It needs some sort of out-of-the-box reporting. They try to make customers purchase FortiAnalyzer for this kind of reporting, which is an additional cost. Other firewall vendors, such as SonicWall and Sophos, provide this sort of reporting without any additional cost."
"Lacks training for new features."
"The product must provide more IPS features."
"Sangfor NGAF could improve by refining its application control policies, especially in addressing challenges with certain types of applications."
"It does not offer any recommendations on how to mitigate or control attacks."
"The reporting and log management could be improved."
"The GUI needs to be improved, lacks logic in some areas."
"The setup phase is quite complex."
"The web interface needs to be improved, making it more user-friendly."
"The solution has too many bugs and these slow down the implementation."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sangfor NGAF is ranked 20th in Firewalls with 31 reviews. Fortinet FortiGate is rated 8.4, while Sangfor NGAF is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sangfor NGAF writes "Affordable, easy to configure firewall with fast, responsive support". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and Fortinet FortiGate-VM, whereas Sangfor NGAF is most compared with Sophos XG, Palo Alto Networks NG Firewalls, Netgate pfSense, Check Point NGFW and Fortinet FortiOS. See our Fortinet FortiGate vs. Sangfor NGAF report.
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