Fortinet FortiGate vs Zscaler Internet Access comparison

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120,425 views|88,209 comparisons
90% willing to recommend
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15,581 views|10,198 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Fortinet FortiGate and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Fortinet FortiGate vs. Zscaler Internet Access Report (Updated: January 2023).
771,170 professionals have used our research since 2012.
Q&A Highlights
Question: Looking Into Implementing a Web Security Solution.
Answer: IT really depends on the type of business you had currently. These days almost all security vendors are offering Virtual Appliances so it's a preference based decision. Almost all vendors are offering basic features with some add-ons / additional features with differences among others competitors. Look at 1. FortiGate, 2. Cisco Meraki, 3. SOPHOS Products they all provide you flexibility to have physical and virtual appliances and are the best vendors in market.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Fortinet FortiGate is URL filtering.""It works very well. It has a lot of different functionalities. Its cost is also fine for our customers.""Fortinet FortiGate appears to be scalable.""Customers are more inclined towards FortiGate because of application control, web filtering, and anti-spam features. The support from the FortiGate team is good, and price-wise, it is affordable.""The most valuable features of Fortinet FortiGate are the ease of use and there are several operating systems that can include the hardware capacities. In the newer releases, the resources were more useful because they were included in the operating system.""The management console is pretty simple, so anyone who understands networking can initially deploy the solution.""What's most important is the ease of use.""I like Fortinet's cloud management. It allows me to manage all my devices in different branches for three cloud accounts. Even though I use on-prem devices, I can manage everything on the cloud."

More Fortinet FortiGate Pros →

"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.""I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies.""We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering.""The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it.""Tech support is good.""The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN.""The solution is scalable and stable.""Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."

More Zscaler Internet Access Pros →

Cons
"Fortinet FortiGate can be integrated with different platforms. They have integrations in place, but I can't say they're 100%.""The security of Fortinet FortiGate could improve.""The solution needs to improve its integration with cybersecurity.""Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message.""Fortinet already improved FortiGate, but in the current market, many brands of security devices have improved together. Fortinet still needs to catch up with market standards. Fortinet is lacking in features in comparison to competitors.""Its price could be better.""The firewall engine is not so strong as of now, in my opinion... My second concern is that, while they have Zero-day vulnerability and anti-malware features, the threat engine needs to be strengthened, its efficiency can be increased.""Fortigate's hardware capacities could be improved."

More Fortinet FortiGate Cons →

"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again.""Sometimes, support isn't available.""The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security.""There are some performance issues when we add on additional controls.""They could provide more time for the onboarding the training of an IT person.""What could be improved in Zscaler Internet Access is its price. It could be cheaper.""If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal.""In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main hang-ups will be with the VIP/load balancing and SSL. For some reason that completely escapes me, both of these vendors make getting valid certificates onto their boxes unnecessarily difficult -- the Fortinet appliances more so than the Sophos UTM appliances. At one point a Fortinet engineer had to write an entire manual on how to get an SSL certificate uploaded successfully on the 4.x firmware Sophos: The one feature that is missing (and this makes some amount of sense) from the Sophos appliance is BITS caching for updates. Other than that, Sophos offers a full replacement for TMG on UTM9. The XG platform also offers a replacement for the TMG; however, some of the rumblings about upcoming releases suggests that Sophos is going to give XG the Apple iOS treatment and "streamline" the interface...potentially cutting out/hiding some functionality. On the effectiveness of the NGFW, Sophos is mostly good but has a few issues blocking all pieces of an application. For instance, we had to build custom blocking rules for OpenVPN (the vpn was being used to bypass the content filter) because the default Application Control wasn't effectively blocking the application. Fortinet: If it… Read more →
    Answers from the Community
    Anonymous User
    it_user563148 - PeerSpot reviewerit_user563148 (Head of IT Security at a retailer with 10,001+ employees)
    Real User

    Bluecoat and Forcepoint offer credible solutions. Think through where your users are and what they connect to. A mobile workforce may need an agent and a cloud gateway (unless you force them back to base over VPN) but may give problems if connecting to sites that whitelist you by IP. And not all providers have good global breakout points. Be particularly careful if you work in China.

    Alex D - PeerSpot reviewerAlex D
    Real User

    My recommendation is Cisco Meraki MX84 with advanced security license (its have two kind of license Advanced security and Enterprise licenses).

    it_user472803 - PeerSpot reviewerit_user472803 (Works at a tech services company with 10,001+ employees)
    Real User

    I recommend Fortigate

    All FortiGate appliances are powered by the FortiOS™ operating system with the following features and benefits:

    Features. Firewall, Virtual Private Networking (VPN), AntiVirus, Intrusion Prevention, Web Filtering, DLP, and anti-spam; AntiVirus /Antispyware

    Rick Maxson - PeerSpot reviewerRick Maxson (ATOS)
    Consultant

    Answer is , it depends... If you do any web based business with Banks or Governments then get a hardware solution like Bluecoat or Fortinet because web based providers can not provide you with a static source IP and you will fail security checks. I've been involved in corporate moves to the "cloud" using Zscaler and both went very wrong, very fast, a year later and they still have monthly outages because of the "cloud" providing random source IP's. If this is for a public internet access outside of your corporate network then you should be fine otherwise I suggest hardware you control.

    it_user218775 - PeerSpot reviewerit_user218775 (Manager, NetScaler Sales Development, EMEA at a tech vendor with 1,001-5,000 employees)
    Vendor

    This is a "how long is a piece of string?" type question. As the other vendors have said it is hard to recommend something fully without knowing all the background. Your background did stipulate that you had multiple sites and you were growing. Having a traditional deployment scenario will mean that you need to have a "box" at each site and add more boxes as you add more sites. Going with a more modern solution like Zscaler will allow more rapid growth opportunities - just add users, no matter where they are - also this allows you to restrict with a single policy in the cloud rather than on each device.

    AS others have said, be mindful of the proximity of the Zscaler because of latency, but they do have >100 POPS which you will probably find pretty local.

    Overall, there is a lot more research you can do, but I'm leaning towards a cloud offering from the branches. You might consider an SD-WAN device at each branch that also has FW built in. This would give you connectivity resilience at a much lower price, but perhaps this is a debate for another day :-)

    Wilson Cardenas - PeerSpot reviewerWilson Cardenas
    Real User

    Cisco Meraki is an excellent solution in the cloud, has AMP included and can be integrated with Umbrella and Thread Grid.

    Stuart Berman - PeerSpot reviewerStuart Berman
    Real User

    We use Fortigates for web filtering and security. We are a global company with > 10,000 users.
    This protects all users on our internal network. Remote users can use the Fortinet FortiClient for remote AV and web filtering protection.

    We used Zscaler several years ago but we were unhappy with latency for complex websites and managing PAC files was difficult.

    Chukwunenye Ekwe Jnr. - PeerSpot reviewerChukwunenye Ekwe Jnr.
    Real User

    Since you are going for a web security. Zscalar web security solution will be my recommendation considering its robust features and vast threat intelligence base. It is best you go for the cloud solution since you are working across sites.

    Questions from the Community
    Top Answer: When you compare these firewalls you can identify them with different features, advantages, practices and usage at large. In my opinion, Fortinet would be the best option and l use Fortinet too.… more »
    Top Answer:From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know the firewalls change every 5 to 7 years as stated but you really do need to… more »
    Top Answer:As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I would… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration.… more »
    Ranking
    2nd
    out of 59 in Firewalls
    Views
    120,425
    Comparisons
    88,209
    Reviews
    42
    Average Words per Review
    690
    Rating
    8.4
    Views
    15,581
    Comparisons
    10,198
    Reviews
    24
    Average Words per Review
    444
    Rating
    8.1
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    ZIA
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    REVIEWERS
    Comms Service Provider30%
    Financial Services Firm15%
    Computer Software Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company14%
    Financial Services Firm8%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise40%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise29%
    Large Enterprise54%
    Buyer's Guide
    Fortinet FortiGate vs. Zscaler Internet Access
    January 2023
    Find out what your peers are saying about Fortinet FortiGate vs. Zscaler Internet Access and other solutions. Updated: January 2023.
    771,170 professionals have used our research since 2012.

    Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Fortinet FortiGate is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and WatchGuard Firebox, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Fortinet FortiGate vs. Zscaler Internet Access report.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.