We performed a comparison between Fortra's JAMS and Stonebranch Universal Automation Center based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Fortra's JAMS is notable for its effective tracking and visualization of job dependencies, along with its capability to establish warnings and notifications. It is also adept at managing intricate scheduling needs and offering comprehensive logging. Stonebranch Universal Automation Center demonstrates exceptional performance, provides graphical representation, and offers intuitive features.
Fortra's JAMS has areas for improvement in its user interface, search function, exception management, and reporting features. Stonebranch Universal Automation Center would benefit from cloud integration, improved analytics, and the addition of a mobile application for task monitoring.
Service and Support: Fortra's JAMS product has been highly praised by customers for its exceptional customer service, highlighting the support team's responsiveness, knowledgeability, and helpfulness in promptly resolving inquiries. Customers also appreciate the availability of comprehensive documentation and training resources. Stonebranch Universal Automation Center also receives positive feedback for its customer service. Users describe it as very good and excellent, emphasizing the support team's extensive knowledge and constant availability to assist.
Ease of Deployment: Fortra's JAMS received positive feedback for its initial setup, being described as straightforward and easy. Users found it simple to follow the instructions on the webpage and were able to deploy tasks quickly. Stonebranch Universal Automation Center's setup was considered average in terms of ease. Some users faced difficulties due to the complexity of the infrastructure.
Pricing: Fortra's JAMS offers an initial license cost in the first year, along with an annual maintenance cost. Users find this pricing to be fair and reasonable when compared to other options. Stonebranch Universal Automation Center is considered more cost-effective than its competitors, receiving positive feedback regarding its pricing.
ROI: Fortra's JAMS has been praised for its value and cost-effectiveness, as it not only saves time and increases productivity but also offers visibility into job failures. Stonebranch Universal Automation Center has achieved substantial cost savings when compared to previous tools.
Comparison Results: Fortra's JAMS is the preferred product over Stonebranch Universal Automation Center. JAMS is praised for its straightforward and easy setup process, ability to handle dependencies between jobs, automation capabilities, support and interactive agents, code-driven automation feature, flexibility in scheduling, and extensive troubleshooting logging.
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."
"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"When it comes to agent technology and compatibility with other vendors, from a platform perspective it was the one vendor that fit all the platforms that we have, from your old platforms - mainframe, NSK, IBM i - to the new ones, going into cloud and container"
"The Universal Agent is the most valuable feature. Being agent-based and being able to go across multiple technology stacks, which is what our workflows do, Stonebranch gives us the ability to bridge those disparate technologies. It enables us to remove the dependency-gap with the agent so we know the status of the workflow at each step."
"The ability to monitor tasks that are on the open-system side as well as our mainframe side gives us a one-window view of all our processes."
"We lean a lot on the multi-tenancy that they offer within the product, the ability to get other people to self-manage their estate, versus having a central team do all the scheduling."
"The interface is very user-friendly and easy to navigate."
"Stonebranch performs well, and the graphical representation is excellent. Overall, it requires more technical effort from our teams, but the solution is intuitive, so anybody can use it."
"We like that it has GUI and is not just a command line."
"The most valuable feature is the reliability of the agents, because we need them accessible and we need to run stuff. The agent technology and compatibility are top-notch."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"Fortra is getting much better with documentation and examples, but there is still room for improvement."
"The product does not allow the users to cut and paste the job names from the screen."
"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"It would be ideal if they had the exact same features as the CA Workload Automation DE series. It would be helpful to have calendaring options."
"The Universal Controller is decent for the money it costs... It needs some work to have full features, compared to other products that are out there, specifically IBM's Workload Scheduler."
"Stonebranch Universal Automation Center could improve the analytics."
"There is a component called the OMS, which is the message broker. We rely on infrastructure, resiliency, and availability for that piece. If that could change to be highly available just as a software component, so that we don't have to provide the high-available storage, etc. for it, that would be a plus. It would just be cheaper to run."
"I have a request regarding our agent on the mainframe. It may time out when communicating to the Universal Controller, when the mainframe is extremely busy. That can cause a task which is running at that time to not see the results of the job that ran on the mainframe. It happens sporadically during times of really busy CPU usage. We're expecting that enhancement from them in the fourth quarter."
"It can't handle negative written codes."
"It can be hard to manage the task monitor."
"One hiccup we've had is due to the fact that we have other internal scheduling tools. We're able to talk to them, but we have trouble with some of the networking between them, so we're still trying to work out the kinks there."
Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews while Stonebranch is ranked 16th in Workload Automation with 26 reviews. Fortra's JAMS is rated 9.0, while Stonebranch is rated 8.8. The top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". On the other hand, the top reviewer of Stonebranch writes "Allowed us to develop workflows without having to train and develop very specialized skillsets". Fortra's JAMS is most compared with Control-M, AutoSys Workload Automation, Redwood RunMyJobs, Tidal by Redwood and VisualCron, whereas Stonebranch is most compared with Control-M, AutoSys Workload Automation, Redwood RunMyJobs, ESP Workload Automation Intelligence and IBM Workload Automation. See our Fortra's JAMS vs. Stonebranch report.
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