Google Workspace vs Microsoft Exchange comparison

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Google Logo
6,739 views|5,943 comparisons
95% willing to recommend
Microsoft Logo
5,216 views|4,515 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Google Workspace and Microsoft Exchange based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Google Workspace vs. Microsoft Exchange Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We haven't had any issues with scalability - we have over a thousand employees, and G Suite just scales.""Reduces IT spend, freeing up cash for other areas: sales, marketing, recruitment, etc.""The product is user-friendly and knows how to appeal to a user. Google Docs accepts some of our requirements. Its most valuable feature is performance. The product's integrations are good.""The solution is very intuitive.""The user interface is fantastic. It's also available for the individual person, so that's also a great thing about it.""There are several online forums and a lot of support materials online.""In terms of email, I could probably do the same things with other programs, however, I find 90% of my usage is Gmail.""The initial setup is easy because it's all pre-configured."

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"The most valuable feature of Microsoft Exchange is the email storage is on the cloud. We don't have to delete emails often.""Exchange's interface is good. All of our engineers like it and are accustomed to using it.""The functionality on the user side is quite good. Exchange provides an excellent platform for collaboration between users.""The most valuable feature of Microsoft Exchange is the collaboration tools.""Communication is the most valuable feature of the solution.""For me, the solution is very user-friendly. I've used it a long time and I know where everything is.""It integrates well with calendar, scheduling, etc. It's easy for employees to make meetings and plan their agendas.""One of the most valuable features of Microsoft Exchange is its security."

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Cons
"I'm not sure if Google Drive has a customizing feature, however, if it did, then it would be better.""Some concerns over security, but there are moves to address this and provide admin tools to secure content and adhere to data protection regulations.""We've had difficulty using PowerPoint files in G Suite. PowerPoint has some functions that are not available in G Suite, so when you convert from PPTX to the Slides format, they don't work.""Better integration without visual misrepresentation with the Microsoft suite is required.""The UI could be simplified and made more user friendly.""The UI could be more graphic and sassy, but otherwise, it is quite functional.""The solution could improve by having more frequent updates.""Some people complain that Google Mail is inflexible. It was advanced 10 years ago, but other solutions are cleaner and clearer."

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"The licensing model could be improved.""Microsoft Exchange is highly stable. However, after receiving some updates it can be unstable.""There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed.""When an update wants to come, it should just come maybe once or twice rather than having us deal with constant updating.""They could improve on the search function, it takes too much time.""We would prefer to be able to manage the solution on the cloud.""I would like to see Microsoft Exchange improve their documentation.""The platform could be more user-friendly."

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Pricing and Cost Advice
  • "G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
  • "Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."
  • "Traffic management tools may be required for larger setups and should be included in any pricing calculations."
  • "There are several areas where a G Suite implementation can reduce costs: lower license fees than some competing products, reduced hardware, and IT support costs."
  • "There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."
  • "We receive value for the price that we pay."
  • "The pricing is a bit on the higher side than normal. For a basic Google account it costs $100, but Enterprise is %150."
  • "The price per client within the business is too high."
  • More Google Workspace Pricing and Cost Advice →

  • "They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with."
  • "It's working very well. There is no problem, but the price is not the best."
  • "Its price is okay."
  • "It's a little bit expensive."
  • "Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
  • "Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts."
  • "We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."
  • "Its price is fair."
  • More Microsoft Exchange Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
    Top Answer:The cost is distributed among the hospitals. We pay annually. We receive corporate discounts. The pricing is reasonable.
    Top Answer:The solution could improve in a variety of ways, including: 1. If you don't have internet access then only you can access the end-to-end functionalities of the tool otherwise only limited… more »
    Top Answer:Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    Top Answer:The initial setup was straightforward and fast.
    Top Answer:Compared to the other options in the market, the licensing costs attached to Microsoft Exchange seem reasonable.
    Ranking
    1st
    out of 24 in Email Applications
    Views
    6,739
    Comparisons
    5,943
    Reviews
    25
    Average Words per Review
    416
    Rating
    8.0
    3rd
    out of 24 in Email Applications
    Views
    5,216
    Comparisons
    4,515
    Reviews
    32
    Average Words per Review
    395
    Rating
    8.6
    Comparisons
    Also Known As
    G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
    Exchange, MS Exchange
    Learn More
    Overview

    Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

    As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

    Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.
    Sample Customers
    There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
    Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
    Top Industries
    REVIEWERS
    Computer Software Company30%
    Manufacturing Company13%
    University8%
    Marketing Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm7%
    Government7%
    Comms Service Provider6%
    REVIEWERS
    Financial Services Firm15%
    Computer Software Company13%
    Manufacturing Company13%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider10%
    Government10%
    Financial Services Firm9%
    Company Size
    REVIEWERS
    Small Business62%
    Midsize Enterprise13%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise17%
    Large Enterprise51%
    REVIEWERS
    Small Business36%
    Midsize Enterprise25%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise20%
    Large Enterprise49%
    Buyer's Guide
    Google Workspace vs. Microsoft Exchange
    May 2024
    Find out what your peers are saying about Google Workspace vs. Microsoft Exchange and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Google Workspace is ranked 1st in Email Applications with 92 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. Google Workspace is rated 8.2, while Microsoft Exchange is rated 8.4. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, IceWarp and ProtonMail, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and Superhuman. See our Google Workspace vs. Microsoft Exchange report.

    See our list of best Email Applications vendors and best Wireless Email vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.