We performed a comparison between New Relic and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana is the preferred option over New Relic due to its open source nature, ability to customize and create visually appealing graphs, flexibility in integration with other tools, and reasonable pricing. While New Relic has reliable monitoring and offers in-depth application information, Grafana is known for its easy-to-use dashboard building and ability to connect with a variety of data sets.
"The integration between Loki and Tempo is valuable."
"It is a stable, reliable product."
"It integrates well with other solutions."
"Great capacity planning and the solution has a great GUI."
"The initial setup is straightforward with just a few clicks on the solution's cloud."
"Provides good dashboard visualization."
"The dashboards are very easy to work with."
"It provides a graphical representation and it's clear to see what's happening."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The solution is scalable, and it is easy because all the documentation is available."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."
"The solution must provide tutorials and guides."
"It would be helpful if they simplified the data source."
"I had issues with the solution's configuration part."
"The product's configuration for saving files could be improved."
"The formatting could be better."
"The documentation or training provided by Grafana is limited compared to its competitors, like Splunk."
"I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"We have had issues with our agents going offline."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"There were some settings we had issues with."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"Compared to their competitors, they are missing some features at the moment."
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Grafana is rated 8.0, while New Relic is rated 8.6. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Grafana is most compared with Azure Monitor, Sentry, Dynatrace, Elastic Observability and Honeycomb.io, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Prometheus and Azure Monitor. See our Grafana vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.