We performed a comparison between HCL Notes and Microsoft Exchange based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is very stable and scalable."
"The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes."
"Notes is a perfectly adequate front end. It's clear and straightforward."
"Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."
"It is easy to integrate the product with other services."
"It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents."
"The solution provides great security."
"The initial setup was easy for me."
"Microsoft Exchange is highly stable for the end-user systems. When we move to Office 365, it will be even more stable even. There's less administration required and it's very robust. We are really quite happy in using that."
"Microsoft has a very good support team."
"Microsoft Exchange is stable."
"What I love about Microsoft Exchange is the good integration since 2013, particularly its integration with the calendar and other software such as Zoom, TeamViewer, AnyDesk, etc."
"I find the Outlook client very valuable. It allows me to connect to the Exchange Server and send and receive emails easily. The graphical interface is user-friendly and has a good look and feel."
"The search tools are good."
"Internal communication stability within Exchange is ensured by the stability of the internal network which is guaranteed by default."
"The initial setup was straightforward and fast."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier."
"Some people complain that they want something more modern and jazzy."
"There is a chat component but it does not work properly."
"The solution could improve by adding some more features."
"I would like to see integration with other solutions."
"Notes needs a major upgrade for the UI."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"Deployment should become a bit easier, the process is a bit complicated. You have to have done it one or two times before you get it right. The first time you do it, it won't be perfect. There are a lot of complications compared to Gmail For Business, which is a bit easier when it comes to configuration."
"From a reliability perspective, they need to improve the search engine, it is not very powerful."
"Microsoft Exchange needs to improve how it handles and assigns policy and security."
"I think that improvements should be made in creating greater abilities for Microsoft Exchange in terms of Reasearch and Development."
"In the version we have, I would like to see better communication between the end device and the Exchange server."
"The platform could be more user-friendly."
"There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me."
"The only thing that could be improved is the pricing."
HCL Notes is ranked 7th in Email Applications with 13 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. HCL Notes is rated 8.0, while Microsoft Exchange is rated 8.4. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". HCL Notes is most compared with HCL Verse, HCL Domino, Google Workspace, Microsoft Exchange Online and Zimbra Collaboration, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and OpenText GroupWise. See our HCL Notes vs. Microsoft Exchange report.
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