Splunk Enterprise Security is praised for its threat intelligence, analytics, and monitoring capabilities, as well as its customizable features. Users acknowledge the need for improvements in user interface, query language, alerting, and performance. The pricing is considered high but worth the investment, with positive feedback on operational efficiency and customer support. On the other hand, Honeycomb.io is appreciated for its advanced visualization, query support, and collaborative tools. Users cite challenges with integrations, interface complexity, pricing, and support resources. The ROI is positive, with users highlighting improved performance and productivity. Customer service is highly praised for its helpfulness and responsiveness.
Features: Splunk Enterprise Security excels in threat intelligence, analytics, and scalability. It offers real-time monitoring, user-friendly interface, and detailed reporting. Honeycomb.io stands out with advanced visualization, high cardinality query support, flexible querying, and collaborative features for real-time sharing and discussion.
Pricing and ROI: Splunk Enterprise Security typically has higher setup costs compared to Honeycomb.io, but users find the value justifies the investment. Honeycomb.io offers competitive pricing and straightforward setup, with flexible licensing options to suit different needs and budgets. Splunk Enterprise Security boasts enhanced operational efficiency, threat detection, incident response, and security event visibility. In comparison, Honeycomb.io focuses on valuable insights, troubleshooting efficiency, and cost savings.
Room for Improvement: Splunk Enterprise Security users desire a more user-friendly interface and simplified search queries. They also seek enhanced alerting/reporting features and improved performance. Conversely, Honeycomb.io users want better integrations, simpler UI, more affordable pricing, and improved support/documentation.
Deployment and customer support: Some users reported varying timelines for deployment and setup with Splunk, while users had mixed feedback on the timeframe for implementing Honeycomb.io, emphasizing the importance of considering the context in which these terms are used. Splunk Enterprise Security's customer service is commended for prompt responses, knowledgeable staff, and helpful solutions. In contrast, Honeycomb.io excels in clear communication, expert assistance, and responsiveness, enhancing the overall user experience.
The summary above is based on 140 interviews we conducted recently with Splunk Enterprise Security and Honeycomb.io users. To access the review's full transcripts, download our report.
"The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team."
"It is easy to use, and easy to implement."
"There are a lot of third-party applications that can be installed."
"What is nice about the solution is that it makes it easy to build the queries, search for the events and then do analysis."
"The dashboard is amazing. Out-of-the-box dashboard is very good. It is very user-friendly."
"The most valuable aspect of the solution is the dashboard. It's very intuitive."
"The logs on the solution are excellent."
"It is the best tool if you have a complex environment or if data ingestion is too huge."
"The solution has proven to be quite stable."
"The process of log scraping gets delayed on Honeycomb.io. At times, it gives false alerts to the application team."
"Some of the queries are difficult to run and have room for improvement."
"From the commercial point of view, they have to bring down their costs."
"In the next releases, I would like to see more pricing flexibility."
"The product was designed for security and IT with business intelligence needs, such as PDF exporting, but this has not been the highest priority. While the functionality is there, it could be developed more."
"I would like Splunk to add more integration. QRadar has many indications with more products than Splunk."
"Splunk Enterprise Security could improve in automation, flexibility, and providing more content out of the box."
"Writing queries is a bit complicated sometimes."
"Could be more user friendly."
Honeycomb.io is ranked 37th in Application Performance Monitoring (APM) and Observability with 1 review while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 246 reviews. Honeycomb.io is rated 8.0, while Splunk Enterprise Security is rated 8.4. The top reviewer of Honeycomb.io writes "A valuable solution for application teams to identify downtime and SLO-related issues". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Honeycomb.io is most compared with Grafana, Sentry, Datadog, Chronosphere and Observe, whereas Splunk Enterprise Security is most compared with Wazuh, IBM Security QRadar, Dynatrace, Elastic Security and Microsoft Sentinel.
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