We performed a comparison between Hyland OnBase and Nintex Process Platform based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We found the setup process to be okay since they do offer a troubleshooting guide."
"I like the cloud and its integrability."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"The solution is very developed and we are not taking full advantage of its functionalities."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"It leverages the out-of-the-box SharePoint back-end. This means that you don’t need to install or deploy additional infrastructure to support Nintex Workflow, unlike some of its competitors."
"It is very easy to use."
"It creates workflows to handle business processes. It allows us to route approvals to users without human intervention."
"It is a scalable product."
"This tool is really helpful in reducing a lot of manual work. Its drag and drop components help to create a workflow faster than SharePoint Workflow Designer."
"I really like the visual representation. It actually looks like a flow chart, which is nicer than a SharePoint Designer workflow, which doesn't have that ability."
"The Vizio-style designer that runs in the browser is, to me, by far the most valuable feature of the solution. It means that the customer doesn’t have to install any client tools to create powerful workflows."
"Only Nintex has the feature which allows attachments to an email."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"We'd like to have integration with SharePoint."
"The tool lacks to offer support for the Arabic language, and it needs consideration."
"The cost of the solution is high and has room for improvement."
"I would also like to see the BPM features from Pega implemented, that have to do with the implementation of AI, and the robotics."
"The management server and the admin page where you can manage processes need improvement."
"There have been some glitches, and the workflow fails frequently."
"Nintex seems to be very server intensive. It is one of the reasons that we are moving to a different product on the SharePoint 2016 platform."
"The license pricing is too high currently for Nintex Workflow."
Hyland OnBase is ranked 24th in Business Process Management (BPM) with 8 reviews while Nintex Process Platform is ranked 9th in Business Process Management (BPM) with 21 reviews. Hyland OnBase is rated 8.0, while Nintex Process Platform is rated 8.0. The top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". On the other hand, the top reviewer of Nintex Process Platform writes "Offers good integration capabilities and easy to learn and good stability". Hyland OnBase is most compared with Alfresco, SharePoint, OpenText Documentum, IBM FileNet and Box, whereas Nintex Process Platform is most compared with Camunda, IBM BPM, Appian, Pega BPM and Bizagi. See our Hyland OnBase vs. Nintex Process Platform report.
See our list of best Business Process Management (BPM) vendors.
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