We performed a comparison between IBM Security QRadar and Logz.io based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Most of the features are good. It is an excellent solution."
"The support is very good. We get support whenever we need it. Sometimes they respond immediately and sometimes it will be within 24 hours. We can ask them to please do it right away and they can get a request done within an hour or two."
"The most valuable features would have to be the products' ability to customize vulnerability management settings."
"This is a good tool to have because it gives you the ability to track what is currently happening in your environment."
"The most valuable aspect of the solution is the integration capabilities on offer."
"The most valuable feature is the QRadar Vulnerability Manager which provides vulnerability scans. In addition, I like the way QRadar generates alerts."
"What I like about IBM QRadar User Behavior Analytics is that it uses machine learning algorithms to generate risk scoring for the user activity. I also like that it syncs with our Active Directory users, so it really has full coverage for all users in our environment."
"The solution is reliable."
"The query mechanism for response codes and application health is valuable."
"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."
"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."
"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."
"We use the tool to track the dev and production environment."
"The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks."
"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."
"We use the product for log collection and monitoring."
"The playbook guide which specifies the rules for security use cases needs to be provided to support in case the organization needs help."
"What needs to be improved in IBM QRadar User Behavior Analytics is the user experience. It's not optimal. Some screens are a bit clunky. The solution needs to be more user-friendly."
"There needs to be better integration with other applications."
"The pricing of the solution is a bit high. If they could lower it, that would be ideal."
"The user interface and configurability of IBM QRadar User Behavior Analytics can be improved. It has a lot of pre-configured settings and not many things can be changed. It also needs more integrations. Currently, User Behavior Analytics is integrated only with IBM QRadar. It could have deeper integrations. It can also have more complicated scoring models. Currently, it has a very simple linear scoring model for users."
"Technical support really needs to be improved. Right now, they aren't where they need to be at all."
"In a future release, the solution could provide malware analysis."
"Some of the cloud apps need improvement."
"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."
"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."
"Capacity planning could be a little bit of a struggle."
"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."
"The product needs improvement from a filtering perspective."
"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two."
"The solution needs to expand its access control and make it accessible through API."
"The price can be cheaper and they should have better monitoring."
IBM Security QRadar is ranked 6th in Log Management with 198 reviews while Logz.io is ranked 23rd in Log Management with 8 reviews. IBM Security QRadar is rated 8.0, while Logz.io is rated 8.2. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of Logz.io writes "The solution is a consistent logging platform that provides excellent query mechanisms". IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Elastic Security, whereas Logz.io is most compared with Datadog, Wazuh, Coralogix, Microsoft Sentinel and Grafana Loki. See our IBM Security QRadar vs. Logz.io report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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