We performed a comparison between IBM Security QRadar and Trellix Helix based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment."
"The automation feature is valuable."
"Sentinel uses Azure Logic Apps for automation, which is really powerful. This allows us to easily automate responses to incidents."
"Sentinel enables us to ingest data from our entire ecosystem. In addition to integrating our Cisco ASA Firewall logs, we get our Palo Alto proxy logs and some on-premises data coming from our hardware devices... That is very important and is one way Sentinel is playing a wider role in our environment."
"Sentinel pricing is good"
"Another area where it is helping us is in creating a single dashboard for our environment. We can collect all the logs into a log analytics workset and run queries on top of it. We get all the results in the dashboard. Even a layman can understand this stuff. The way Microsoft presents it is really incredible."
"Sentinel is a Microsoft product, so they provide very robust use cases and analytic groups, which are very beneficial for the security team. I also like the ability to integrate data sources into the software for on-premise and cloud-based solutions."
"One of the most valuable features of Microsoft Sentinel is that it's cloud-based."
"A nice benefit is when we go to the process of selecting our youth cases, they go by building blocks. QRadar links it to building blocks."
"The features that I have found most valuable in QRadar are its data enrichment, use case creations, and adding references - those kinds of features are very good. Also QRadar's event filtration and device integration are perfect."
"I think it's a very stable product that provides much more visibility than the other product."
"The best part of this solution is having a third-party SOC."
"Improved our organization's TCO."
"Most valuable features include the granularity of information."
"There are a lot of features in QRadar. App Exchange is the most valuable feature. User behavior analytics (UBA) is also a very good feature. Watson is also there, but we are not currently using Watson. It is versatile and quite easy. It also has an all-in-one-box feature and good integration with AWS."
"The most valuable features are log monitoring, easy-to-fix issues, and problem-solving."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"The most valuable features include predefined use cases and threatening states."
"Only one thing is missing: NDR is not available out-of-the-box. The competitive cloud-native SIEM providers have the NDR component. Currently, Sentinel needs NDR to be powered from either Corelight or some other NDR provider."
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"The playbook development environment is not as rich as it should be. There are multiple occasions when we face problems while creating the playbook."
"We'd like also a better ticketing system, which is older."
"Add more out-of-the-box connectors with other SaaS platforms/applications."
"The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it."
"We're satisfied with the comprehensiveness of the security protection. That said, we do have issues sometimes where there have been global outages and we need to raise a ticket with Microsoft."
"In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest."
"Maybe there should be more custom rules in the exchange. Basically, we are using a lot of threat rules, so maybe they'll develop something like that."
"I would like the rule creation interface to be much more user-friendly in the next release."
"Technical support could be improved by a bit."
"The IBM support can be better."
"The technical support can be improved a little bit, and the price could be cheaper."
"I have noticed the interface has room for improvement."
"The tool is very complicated. One place for improvement would be to have a more user-friendly interface. Having better support in Spanish would be cool."
"QRadar needs to be improved on the storage side, particularly when the disc exceeded the maximum threshold."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"Integrations could be improved, and the dashboard could be a little better."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"It should have more cloud connectors. It could also be cheaper."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
IBM Security QRadar is ranked 4th in Security Information and Event Management (SIEM) with 198 reviews while Trellix Helix is ranked 31st in Security Information and Event Management (SIEM) with 7 reviews. IBM Security QRadar is rated 8.0, while Trellix Helix is rated 8.6. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, LogRhythm SIEM, Elastic Security and Sentinel, whereas Trellix Helix is most compared with LogRhythm SIEM, Splunk Enterprise Security, Trellix ESM, USM Anywhere and Palo Alto Networks Cortex XSOAR. See our IBM Security QRadar vs. Trellix Helix report.
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