We performed a comparison between Icinga and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"Icinga does the job and is fairly stable."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"Macros and the ability to connect it to Google Maps are valuable features."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"We have found the solution to be stable."
"The apply rules feature saves a lot of time."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"It can send messages to our ticketing system."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"It's easy to use."
"We are able to do problem determination on runaway processes."
"The most valuable feature is the monitoring of Windows and Linux servers."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"The user interface should be improved."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"The tool currently fails to provide notifications to users."
"We have found some problems with Nagios, and support isn't very responsive."
"SCOM needs to improve its usability."
"On-prem network monitoring is something that could be improved drastically."
"Of course, price is always an issue with Microsoft and could be improved."
"It'll help if they can provide real-time or closer to real-time monitoring."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"It could use some system enhancements, such as better dashboards."
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Icinga is ranked 21st in Network Monitoring Software with 17 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. Icinga is rated 7.6, while SCOM is rated 7.8. The top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Datadog, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager. See our Icinga vs. SCOM report.
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