We performed a comparison between Infoblox BloxOne Threat Defense and TitanHQ WebTitan based on real PeerSpot user reviews.
Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The reporting ability is helpful. It allows us to control what our users are able to resolve, and then be able to see reports on that."
"BloxOne provides automatic sharing of network context data, which affects our speed of threat response and provide real-time threat intelligence. Our security operations needs this to do their work. It makes us feel safer."
"Infoblox BloxOne Threat Defense furthers the existing security posture rather than replacing or trying to replace any existing products."
"The most valuable feature of this solution is the granularity for which you can categorize what you want to block versus what you don't want to block."
"When it comes to helping to detect DNS threats, BloxOne is good on all fronts. The number of false positives is very low, close to none. More than once it has detected new names or lookalike names and protected us and saved us from bad characters."
"The dossier feature is perfect for starting an investigation."
"The most important features for us are preventing DDOS DNS attacks."
"The most valuable feature is blocklisting. It's good at what I like to describe as the "silly side cases." We have this annoying security architecture that says we must do this, that, and the other, so we try to make it easier on ourselves."
"Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"It has been easy to understand and use customization options provided by WebTitan."
"The web content filter is the most valuable feature."
"We would like to see more reporting capabilities that are now offered only with the on-premises reporting appliance."
"They could work on the UI of their website and make their website more user-friendly."
"The documentation needs to be improved because there are a lot of different models that it can be deployed in, and it's somewhat confusing determining what you need and how to set it up to best cover your use cases."
"Endpoint solutions need to improved."
"The dashboard and reporting features need improvement. The user needs more informative dashboards so they can get to the results directly without getting deep in the report to get to the information."
"A lot of their documentation needs improvement."
"The setup was horrible. About a year ago, Infoblox made us re-enroll all our on-prem DNS servers by a set date to a specific version, or it would stop working. I told my colleague, "Oh, here, we have to upgrade the servers and reconnect them to the CSP." That did not go well at all."
"Within the past two years, we discovered certain bugs in their products. The resolution of these bugs took a little too much time, especially if our production environment is down for a certain amount of time, then we are losing money. That is hard to convey to Infoblox support, e.g., we actually need the system up and running again within two or three hours. The awareness of these so-called production down incidents is not really easy to convey."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"The documentation could always be better. That's true for any organization."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"There were a few little glitches in the beginning when rolling out the client app that resides on laptops."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
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Infoblox BloxOne Threat Defense is ranked 6th in Domain Name System (DNS) Security with 15 reviews while TitanHQ WebTitan is ranked 5th in Domain Name System (DNS) Security with 17 reviews. Infoblox BloxOne Threat Defense is rated 8.0, while TitanHQ WebTitan is rated 9.4. The top reviewer of Infoblox BloxOne Threat Defense writes "Improved the way that we look at data as it comes in and out". On the other hand, the top reviewer of TitanHQ WebTitan writes "Boosts productivity, intuitive setup, and it required no new investment in hardware". Infoblox BloxOne Threat Defense is most compared with Cisco Umbrella, Palo Alto Networks DNS Security, Infoblox Advanced DNS Protection, Zscaler Internet Access and EfficientIP DNS Guardian, whereas TitanHQ WebTitan is most compared with Cisco Umbrella, DNSFilter, Forcepoint Secure Web Gateway, Zscaler Internet Access and Fortinet FortiGate SWG. See our Infoblox BloxOne Threat Defense vs. TitanHQ WebTitan report.
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