We performed a comparison between Infor LN and NetSuite ERP based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."I like the tool’s multisite functionality."
"Material planning and predictive planning are both essential aspects."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"It has strong sales, purchase, warehousing, and logistics order management."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"I have found there to be many features, such as manufacturing, accounting, financials, inventory, and purchasing."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"I would say that the solution is highly configurable."
"NetSuite ERP has dramatically improved our organization. We went from QuickBooks to NetSuite. You can compare this transition to changing from tennis shoes to a flying car."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
"The initial setup is easy."
"It offers reporting flexibilities that were previously unavailable to us."
"It's not that intuitive."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The solution’s performance could be improved."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"The user interface needs to be improved."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
"NetSuite is good for data management, but it's missing payroll features."
"In NetSuite ERP, they should focus on offering better customization options."
"The solution could be more stable."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"I would like to see improved customization options in NetSuite ERP, possibly through generative modules, to enhance flexibility and efficiency."
"It would be great if they offered localization for Central America."
"The pricing is high."
Infor LN is ranked 8th in ERP with 25 reviews while NetSuite ERP is ranked 1st in Cloud ERP with 33 reviews. Infor LN is rated 8.2, while NetSuite ERP is rated 7.8. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite and SAP S/4HANA, whereas NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan.
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