We performed a comparison between iServer and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"This is a flexible tool compared to some other solutions."
"The product has a valuable customized model."
"Tech support is very responsive. They solved issues within a prompt response time."
"The initial setup is easy."
"We like the governance."
"SAP Signavio Process Manager is very responsive."
"Process management/Process governance is what we think Signavio is very good at."
"The solution is user-friendly."
"The collaboration hub is good because it allows us to share the models that we've captured and to get comments back, and we don't all have to be in the same room, it can be remote and over time."
"The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by the business users. That's what we really like about it."
"It is a stable solution."
"The features I find most valuable are ease of use and the Collaboration Hub."
"It is a very scalable solution."
"More visualization techniques and ways to report the data might be helpful."
"It definitely needs help to improve the visual aspect of the solution."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"The migration tool needs to be included in the main package, and not as a separate license."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"Requirements management needs to be improved."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"For us, it would help a lot if this solution had floating licenses."
"The solution is complex."
"The workflow automation of the solution is an area of concern where improvements are required."
"The user administration, the user-group administration, and the license models need improvement."
"For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers. I've been constantly trying to give this feedback to Signavio, to let them know that it needs to be more coherent with the original BPMN version of the stencil."
"Signavio already offers a wonderful range of functions. If variant management and customer journeys are optimized, Signavio can definitely bask in the glory of BPM tools. We also see optimization potential in the management of licenses, e.g. no named users but rather floating licenses and integration into the company's active directory."
"I would like to see more predictive analytics. The tool already has all the process maps, but it could offer a more proactive improvement offering. For example, they could put a little bit more machine learning behind it."
"The licensing model could be better."
iServer is ranked 13th in Business Process Design with 15 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 58 reviews. iServer is rated 7.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, Visio and erwin Data Modeler by Quest, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and ADONIS. See our SAP Signavio Process Manager vs. iServer report.
See our list of best Business Process Design vendors.
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