We performed a comparison between Kiteworks and Microsoft Office SharePoint Server based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The solution removes the limitations with file attachment size that is found with regular email."
"The solution can be used remotely; it's easy to upload and share files."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"This solution has provided us with a collaborative workspace to allow everyone to work together and be on the same page."
"The level of stability is good."
"The solution's most valuable aspects are its collaboration capabilities, its communications site and the innovation within the product itself."
"It's a very robust product."
"The implementation and configuring of the resolution are very easy in the online version."
"Document management and records management features are the most valuable."
"The solution is scalable. You can do both horizontal and vertical scaling."
"The software is friendly to use for mixing data and analyzing it."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"File location could be improved."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"In my experience, their technical support can be a little slow."
"Technical support could be improved. They are not fast enough, especially when we'll go deeper in the product itself. More complex issues make it very tough to find someone that can help you."
"This solution is not very stable. It is useful to arrange data but it's not the best for big data. Sometimes we have issues with our reports as a result."
"The solution needs to enable better sharing capabilities between users and external users. Several users also have problems with linking their emails to their Microsoft account."
"I think these tools do a pretty good job. There is only one area of improvement. Maybe Microsoft can invest a little bit more into the ease at which integration can be done with other third party applications."
"Many of our customers would like to see an OCR feature, so it would be very good to have this in a future release."
"The GUI is outdated."
"The search feature needs improvement. I can never find the information I need when I use it."
"Workflows could be simplified."
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Kiteworks is ranked 10th in Content Collaboration Platforms with 12 reviews while Microsoft Office SharePoint Server is ranked 11th in Content Collaboration Platforms. Kiteworks is rated 8.8, while Microsoft Office SharePoint Server is rated 7.6. The top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". On the other hand, the top reviewer of Microsoft Office SharePoint Server writes "Stable, integrates well with Teams, and has flexible and helpful support". Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense, whereas Microsoft Office SharePoint Server is most compared with Amazon WorkDocs, Datto Workplace and FileCloud. See our Kiteworks vs. Microsoft Office SharePoint Server report.
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