We performed a comparison between Kryon RPA and NTT-AT WinActor based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage."
"The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done."
"Attended automation has diverted 34 percent of training calls to our tech support centers."
"The friendliness of the software is good because people without any technical background can start off on it. This solution makes it easy for us to use it, as there is no learning curve. With no learning curve, the development time turnaround decreases."
"We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."
"Once I decide a process is suitable as a Kryon solution, the cycle of automation is quite quick. I learn about the manual process and I'm one of the two guys who program the Kryon environment. It's relatively simple. There are many details, but once you understand the concept it is quite easy."
"It's very seamless to interact with Excel files and web app pages."
"It has been helpful in reducing the manpower and error rate since we are able to run tasks 24/7 without interruptions. As humans definitely take breaks and there may be absenteeism that is unexpected, the solution provides continuous work. Humans tend to make errors once in a while, but the solution has almost zero percent errors."
"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."
"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."
"It could be more reliable in spying HTML."
"I would like to see a better OCR solution. That's the main thing: identifying unstructured data, like all paper documents and data from pictures."
"I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together."
"We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging."
"Kryon RPA's integration with other solutions could be more seamless."
"We need stronger governance to know, when a transaction is done, whether it worked or failed; strong logging. That would be helpful."
"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."
"Extracting meaningful data requires significant effort. You need a dedicated business analyst who can understand the output."
"The OCR has issues recognizing handwritten data."
"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews while NTT-AT WinActor is ranked 27th in Robotic Process Automation (RPA) with 2 reviews. Kryon RPA is rated 8.4, while NTT-AT WinActor is rated 7.0. The top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". On the other hand, the top reviewer of NTT-AT WinActor writes "Frees up employee time but can't run when computer system is locked". Kryon RPA is most compared with UiPath, Microsoft Power Automate, Nintex RPA, Blue Prism and Automation Anywhere (AA), whereas NTT-AT WinActor is most compared with UiPath and Microsoft Power Automate. See our Kryon RPA vs. NTT-AT WinActor report.
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