We performed a comparison between Lookout and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out in this report how the two ZTNA as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."
"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."
"The Live Logs are a cool feature. We can directly identify issues and divert user traffic."
"The most valuable feature of Zscaler Private Access is the categorization of the dynamic URLs which keeps the customer's environment protected. The threats and the malware are correctly categorized."
"The most valuable features are the File Type Control and SSL bypass policies. We"
"Users get direct secure access to applications over the internet."
"Yes, it is very stable. I have never seen it go down, not once."
"I like its ease of use. It has a single pane of glass for the ZIA and ZPA pieces. It is very manageable. It is also very easy to deploy for secure access, and it gives half-decent coverage for visibility in terms of what the users use and what data is being proxied through the access gateway."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
"Sometimes applications crash on some machines, and we’d like Zscaler to give us some information as to why that may have happened. We’d like more detailed reports."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"There is some issue while accessing the portal. It takes too long."
"The interface needs a bit of work."
"The stability could be improved."
"An area for improvement would be the ease of configuration."
Lookout is ranked 13th in ZTNA as a Service with 5 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Lookout is rated 7.2, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Lookout writes "Easy to use and setup". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Lookout is most compared with Check Point Harmony Mobile, Microsoft Defender for Endpoint, Zimperium, Microsoft Defender for Cloud Apps and Skyhigh Security, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Perimeter 81. See our Lookout vs. Zscaler Zero Trust Exchange report.
See our list of best ZTNA as a Service vendors and best Secure Access Service Edge (SASE) vendors.
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