We performed a comparison between Microsoft Defender for Endpoint and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is stable and scalable."
"The price is low and quite competitive with others."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Defender should be fine for home use. It has all the basic functionality you need. I can't speak to how well it works as an enterprise solution because I'm not in the space."
"It's really stable. I've used a lot of stuff, a lot of products, like ESET and Kaspersky. None of them are comparable with this one. This one is much better."
"The most important feature is the way it monitors the threats and blocks them. About 10 days ago, we were implementing SOC for a particular client. The SOC was not yet implemented, but they had Microsoft Defender. That organization was hit by some ransomware, but the hacker could not succeed. Because of the EDR, the hacker could not install the hacking tools. They were trying to do that, but Microsoft Defender completely blocked that. The hacker could log into the system, but they could not install anything."
"The comprehensiveness of Microsoft threat-protection products is great... Today, Microsoft Sentinel by itself is a leading Gartner SIEM tool. It has advantages over competitors because of the ability to integrate with Microsoft solutions and automate continuous monitoring of Microsoft AD and Office 365 data."
"Defender for Endpoint provides good visibility into threats and has favorable threat intelligence."
"Technical support is good."
"The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery."
"Automatic scanning and cleaning of viruses is the best and most valuable feature helping this tool to thrive. If any viruses are found, they are cleaned automatically."
"Technical support was perfect."
"I use this solution for data blocking, software protection, and frame protection."
"It can be managed from the cloud."
"Able to quarantine any malware."
"The initial setup is very straightforward."
"Allows us to protect OneDrive and SharePoint, and emails too."
"Performance is very good."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"Intelligence aspects need improvement"
"I haven't seen the use of AI in the solution."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The dashboard isn't easy to access and manage."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution has minimal customization options, especially compared to Mandiant, so we want to see more scope for customization. A single portal for customization would also be a welcome addition."
"I would like to see online updates for patches for this solution. I would also like to see online information about what is trending in the market in terms of spams, viruses, or trojans. It takes some time to understand how this solution works. A few things are unclear at the beginning, such as whether it actually restricts the virus or spam at the initial stage, or when there is a security update, how will we come to know and how will it get synchronized. It would be really helpful if there is some kind of knowledge base in the form of video, audio, or document that can explain in a user-friendly way the setup, features, risks, and process to mitigate the risks. Currently, I have installed endpoint security for every individual system. I could not install it like other endpoint solutions where we have a server and a client. It would be really helpful if Microsoft Windows Defender has a server-client based model so that I can save some bandwidth when it downloads or uploads features. It will be helpful if we have a LAN-based or WAN-based controlling system."
"It could be easier when it comes to managing exceptions."
"I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough."
"We would like to see more tools for managing on-premises security... Sometimes, we have the tools, like Defender, to manage security in the cloud, but because we are so focused on the cloud, we forget the fact that we need to be sure about the security of the on-premises environment, specifically Active Directory."
"Some integration components for Mac should be added. We use both Windows 10 desktops and Mac desktops, but presently, the Mac component is still lagging a bit behind."
"Its detection is not as quick. There should also be more frequent updates."
"The anti-ransomware features need to be improved upon."
"The cost is very high and it should be lower to be more competitive."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"Lacking analytics and a machine learning technique."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"The endpoint protection could always be stronger."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, Cortex XDR by Palo Alto Networks, Trellix Endpoint Security and Fortinet FortiClient, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, SentinelOne Singularity Complete and HP Wolf Security. See our Microsoft Defender for Endpoint vs. Trend Micro ServerProtect report.
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