We performed a comparison between Microsoft Project and Smartsheet based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is easy."
"The built-in dashboards are powerful because they show both project and overall progress."
"It's a scalable product, especially the online version."
"It is very stable. I haven't had any kind of issues with it. It is also very scalable."
"The most valuable feature of Microsoft Project is status reporting."
"The most valuable features of Microsoft Project are you can create critical paths pretty easily, and you can import from an Excel spreadsheet to your task list as you create it during your working sessions with your team."
"I especially like the reporting tools, which are visual tools and offer visual reports."
"It served the purpose. It was pretty user-friendly."
"This solution provides easy collaboration and allows non-building users to use the system without requiring a license."
"It is my favorite project management tool. The reason for that is that it is very flexible. It is much easier to use than Microsoft Project in terms of creating custom fields. It is very similar to Excel. So, people understand it, which makes it a little bit easier to use for most users."
"The most valuable feature of Smartsheet is its intuitiveness, ease of use, and overall simplicity."
"What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."
"The tool reduces manual labour and it is user-friendly."
"I like that Smartsheet integrates Excel with a cloud-based project management software."
"Smartsheet offers more than Project because it's similar to a table-based, database-type system. It's like a hybrid between Excel and project software. We were able to enter the formulas and do much of the automation. We added budgets to it and linked them to a vendor page. Smartsheet let us integrate the budget into the project seamlessly. With Project, we needed to open up Excel."
"The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports."
"Microsoft Project should include more visualization, queries to filter out data, and more reporting structures."
"The new version has made it a bit more complicated."
"The tool's deployment is complex. Integration and automation also need to be improved."
"There are some things about it that I've always hated, and they haven't really changed them. It makes a lot of assumptions. It is also difficult to put business rules in it. You have to de-link it from the consecutive task if you don't want to do a What-If analysis, and sometimes, if you forget to do that, it changes everything. It is a pain in the neck to undo it. I would also like to see better integration with graphics. The graphics are primitive, and they need some major work. I would like to have the ability to do some small macros within the project for fuzzy logic. For example, if you're not sure how long a task takes, you can get the earliest guess. It is very time and manpower intensive to keep it up to date. You need to constantly update it. You will find that you are spending more time working on the Microsoft Project file rather than working on your project. I don't want to devote a person to just do that. That's silly. You can link it to some more modern applications so that it is dynamic when a real-time resource schedule changes, but it is not at all dynamic. It is only as dynamic as the person using it. It would be nice if we could plug it in real time for each project, subproject, or task. If something is going on, I want to see it in real time. Sometimes we have international clients, and they don't use the same calendar. They have a Thursday and Friday weekend, and we have a Saturday and Sunday weekend. I can change it in Microsoft Project, but I would like to be able to do it globally. There may be a way to do it, but I just haven't figured it out yet. I would like to be able to specify globally what weekend we want or what we want to call a weekend. We might have a project that works seven days a week. Some tasks are automated outside, like manufacturing processes. Embedding external processes is almost impossible because, in a practical sense, we don't have people who can do a lot of programming here, and also the interface of Microsoft Project is not the easiest because a lot of it is proprietary. It would be nice if we can link different tasks to external sources of inputs and outputs so that we could integrate them with a master project plan and see in real time what's going on. For example, you are manufacturing a batch of a chemical, and I have to rely on if a customer is making some type of complex chemical. Their system does not interfere with ours. We have to get the outputs from their system and enter them manually into the project to see the effect. That takes time. If you're talking about hours, you going to spend three to four hours, but there is the risk of getting it wrong or making a mistake. On tight projects, every minute counts. I would like to see some control system interfaces with Microsoft Project. A modern machine shop has a lot of computer numerical control (CNC) computers. In fact, virtually all machining is done with a CNC machine. Even 3D additive manufacturing is made with CNC. That data can go to a computer, and that computer can spit it out to a project so that you can see in real time whether you are going to finish a day ahead. If you had to finish a day ahead, you could talk to the systems' software, which can say that if I have this machine working for another hour and this one for one hour or less, I would be able to meet the schedule. It can then make those changes, but it can't do that. Everything needs to be done manually, which takes more time, and there's a risk of mistakes. It requires smarter automation and more machine learning. There is no machine learning capability in Microsoft Project. It just doesn't exist. That's why I say it is only suitable for small-sized to medium-sized companies and small projects. Most people don't have the problems that I have. I don't have them all the time, but when I have them, they're big. When you're bidding on a project that has to get done, you find yourself spending most of the time working on Microsoft Project, whereas you should be spending these hours managing the project. Thinking on a bigger scale, I would like better integration with Office, Visio, and Access. If you make a change in one, it should cascade to others and vice versa. It doesn't do that. It is not a dynamic program. I would like to see a dynamic program or at least the capability of being dynamic, that is, even if it is close to real time where it outputs to a module, and the module then talks to real-time things. The real-time data goes back into the module, and the module updates the project plan. Such dynamic capability would be nice. It may not be real time, but it is at least close. I would like to be able to link directly to the data in an Excel spreadsheet so that I don't have to keep going back and forth updating it. I don't want to have to create a dynamic link library. Whenever I change the data in Excel, it should update in Visio or PowerPoint. If I'm doing a pie chart or any kind of graphic, I don't want to constantly update my graphics. I want to link them together, and I want them updated automatically. I know it is a wishful thing. They don't make major changes every time they come out with a new version. They don't fix the issue. They just add a few features."
"The setup and scalability can be somewhat difficult for new users until they gain knowledge."
"We'd like to be able to see different timelines as a part of one task."
"It should be easier to break things. Breaking up the visualization from the task is sometimes a little bit tricky to do. You can do it, but it takes a minute. It's not an easy function to do. The way you have to format it and stuff like that takes a minute."
"I would like to see both Time and Team based options improved."
"Lacks the ability to edit attachments within the solution."
"I'd like to see them add more features to their automation."
"The downside of Smartsheet is that there are some security concerns. We were able to restrict people from sharing sheets with anyone who was not in our domain, but it could be easier. We also found it hard to restrict certain user groups from adding attachments to sheets."
"A room for improvement I found in Smartsheet is the view, as it's currently row-wise. I should have the opportunity to view a full scale, top down list instead of just a column driven list. I shouldn't have to go just left or right. I should be able to view it top down."
"Smartsheet could improve by having seamless integration with Azure Board."
"If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal."
"Smartsheet could improve the UI and integrations. Some of Smartsheet's competitors have more than 2,000 integrations while Smartsheet only has approximately 40 integration applications."
"I think it is all going to be about APIs in the future and I don't think Smartsheet is doing a lot in that regard. They have some integrations with Jira, but you have to pay for them."
Microsoft Project is ranked 2nd in Project Management Software with 77 reviews while Smartsheet is ranked 4th in Project Management Software with 34 reviews. Microsoft Project is rated 8.0, while Smartsheet is rated 8.2. The top reviewer of Microsoft Project writes "A stable solution that very accurately runs projects". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". Microsoft Project is most compared with Asana, Jira, Microsoft Project Server, Broadcom Clarity and monday.com, whereas Smartsheet is most compared with ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront, Planisware and Broadcom Clarity . See our Microsoft Project vs. Smartsheet report.
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@Eire Zimmermann,
Smartsheet is amazingly flexible. You can configure a template project plan, and view it either as a traditional Gantt chart or as a kanban style board with multiple simultaneous swimlanes derived from any column that is configured as a drop-down list. This allows you to work with the same plan in multiple ways based upon the type of team or preference of the team.
The only thing of note that Smartsheet cannot do (or at least I did not find it yet) is to level a plan based upon resources and task priority. With the workflow engine, you can automatically send emails based upon any rule you configure. I had RACI columns for every task so I could auto-notify folks when the task was done. Very cool stuff.
Dashboards are okay but not as powerful as other tools in that each component on the page does not know about any of the other components to auto filter. Pretty limiting. I export data to another external visualization tool like Domo if the budget allows it.
Hi @Eire Zimmermann,
I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP.
The short of it is this, MS Project is not caught up with the modern automation and low-code capabilities that you will see in many SaaS PM tools today (Smartsheet, Asana, Workfront, etc.).
Being able to add simple automation with logic like, "If 'Project Status' = 'Red', then Alert XYZ Stakeholder" is made simple with Smartsheet. With this type of low-code functionality, you can begin to remove that robotic, manual work of typing up emails and sending messages from your day-to-day.
Moreover, Smartsheet's reporting capabilities are something that I have yet to see any other PM tool on the market compete with. Think reports for important launch dates, milestones, past due tasks, or at-risk items.
Then when you add the capabilities of the Smartsheet's logic-driven forms for project intake, you really have a system that can become a pseudo-ERP/workforce management tool. Not to mention Smartsheet's cost is much lower compared to MS Project since you only pay for licenses that manipulate data.
Hope this helps in some regard,
Ian
Unfortunately I have never used Microsoft Project so I can’t compare. My use with Smartsheet was pretty basic and more for project plans.