We compared Microsoft Teams and Slack based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Microsoft Teams and Slack, which one is better?
Answer: Based on the reviews we have collected, Microsoft Teams is highly regarded for its user-friendly interface, stability, and seamless integration with Microsoft 365. Users appreciate its ease of use and its integration with other Microsoft products. However, some areas could be improved, such as file-sharing reliability and call quality. The pricing is reasonable, but some users mention a lack of visibility in the pricing structure.
On the other hand, Slack is praised for its communication and collaboration features. Users find it helpful to stay connected and work together. However, there are suggestions for improving notifications, scalability, and integration with other tools. The pricing is generally seen as expensive, but the customer service and support are rated positively.
In conclusion, Microsoft Teams is favored for its user-friendliness and integration capabilities, especially being part of Microsoft 365, while Slack is valued for its communication features.
"Microsoft Teams can facilitate the broadcast of information and distribution of tasks through a single platform."
"The most valuable feature of Microsoft Teams is its video calling feature which makes it easier to work on the solution."
"The most valuable feature of the solution is its newest rolled-out feature, called the town hall meeting feature."
"The solution is perfect and works pretty well. It gets your streaming and helps to get your calls. I like it a lot."
"Screen sharing and chat retention are the most valuable features of Microsoft Teams."
"It is simple to schedule meetings in Teams. There are also plugins available from the Microsoft store that can be integrated with the solution. You can edit documents in the tool itself."
"Valuable screen sharing feature."
"The most valuable feature of Microsoft Teams is its UI...It is a stable solution."
"I use Slack for communication with my colleagues."
"Slack is a very stable product."
"You can create channels between teams internally and externally, which is great. There is a lot of security with Slack internal, which is what I value."
"The feature that I have found most valuable is communication between team members."
"Overall, it is a good idea as it works better than most solutions out there."
"We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in."
"One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice."
"Its integration with different apps is a great feature."
"The user interface is non-intuitive and should be improved."
"There can be more customization and also the task management tools needs better tools for integration."
"We encountered occasional outages, which occurred a couple of times last year while using the product."
"The security needs improvement, as well as the ability to back up private chats."
"There could be performance spikes and better reliability. We saw a lot of stability issues."
"I would like to see Outlook options added to this solution."
"The solution should standardize the options across platforms. What I mean by that is, sometimes, on the mobile, there are not the same options and set up features and functions as are available on the web or on the desktop app. Everything should have the exact same functionality, otherwise, it's difficult if some people are on mobile and others are on desktop."
"The remote control needs some improvement."
"The UI could be a little bit better."
"Customization is something that Slack is lacking."
"The mobile app needs improvement. It consistently misses notifications."
"We’d like it to have more capability for everyone to work on one doc in real time all at once."
"Notifications are not as good as they could be (especially for mobile)."
"I have found it cumbersome to create and set up groups, or channels."
"I would like to see the social sharing of blogs, announcements, or other news directly from the message corner."
"The solution needs to improve its scalability."
Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Microsoft Teams is rated 8.2, while Slack is rated 8.4. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Chatter, whereas Slack is most compared with Symphony, SharePoint, ChatWork, Chatter and Atlassian Confluence. See our Microsoft Teams vs. Slack report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
