We compared N-able Cove Data Protection and Veeam Backup for Office 365 across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Based on the comparison between N-able Cove Data Protection and Veeam Backup for Office 365, N-able Cove Data Protection is highly regarded for its user-friendly experience, protection, and efficient backup and restore capabilities. However, there are areas that need improvement, such as image restores, user permissions, and agent reliability. Veeam Backup for Office 365 is valued for its stability, ease of use, clear understanding of backup and recovery, and integration with Office 365. Suggestions for enhancement include better integration with SharePoint, automation capabilities, consistent performance, and a more user-friendly interface. Pricing for both solutions is generally considered reasonable, although some users find Veeam Backup for Office 365 to be on the higher side.
"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."
"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"The ease of use and the console are great."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"It is easy to set up. You can use some functions to make sure you get the maximum bandwidth to do the backup. It has an option to bypass Microsoft network limitations and things like that."
"The way it backs up personal files is great."
"The support offered by both Veeam and our third party supplier is excellent."
"Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy."
"The solution is stable."
"The most valuable feature is the built-in integration with Office 365, which helps us protect email accounts and servers. We use it on virtual servers on the cloud with Azure, or we can use an agent on physical servers."
"The feature that I like the most is the system backup recovery from OneDrive."
"Veeam makes modular solutions, so you can install Veeam Backup for Office 365 and Veeam Backup and Replication in one single server. You can do an all in one installation, and roll it out."
"Integration with a hybrid cloud is something that I found complicated."
"We would like to have better reporting."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"If clients are backing up onto tape, Veeam's newest versions don't really deal with that."
"This is a cloud solution, and the speed can be slow sometimes."
"When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
"Technical support could be improved."
"The customer service and support response time can be improved."
"The solution should provide more integration with Teams and SharePoint Online to perform other tasks."
"It needs to be able to integrate with other emailing systems, like Linux."
"Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
N-able Cove Data Protection is ranked 8th in Cloud Backup with 20 reviews while Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews. N-able Cove Data Protection is rated 9.2, while Veeam Backup for Microsoft 365 is rated 8.2. The top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". On the other hand, the top reviewer of Veeam Backup for Microsoft 365 writes "Safe storage, reliable, and easy to use". N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Azure Backup, MSP360 Backup and Datto Cloud Continuity, whereas Veeam Backup for Microsoft 365 is most compared with AvePoint Cloud Backup, Acronis Cyber Protect, Cirrus Backup, Commvault Cloud and Cohesity DataProtect. See our N-able Cove Data Protection vs. Veeam Backup for Microsoft 365 report.
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